Comparison

Gexa Energy vs CoServ

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Gexa Energy

Manage and optimize your home energy usage with this app. It integrates smart devices and your account to help you track electricity consumption, view bills, and control smart thermostats for improved efficiency and comfort.

Highlights
  • Track electricity usage
  • View and manage bills
  • Control smart thermostats
  • Customize thermostat schedules
  • View account preferences
  • Review plan details
Features
Read full description

The Gexa Energy mobile app makes managing and optimizing your home energy usage simple. By integrating all of your connected smart devices, Gexa Energy plan, and Gexa Energy My Account, the Gexa Energy mobile app empowers customers to optimize their energy usage to meet their energy goals. With the mobile app you can: • Track your electricity usage over time • View your bill and manage your payments • Change your account preferences • Review your plan details and renew with ease If smart thermostats or other home energy management devices are integrated with your Gexa Energy plan or services, you can: View your Dashboard • Quickly view data on your smart devices, bill, and other important metrics at a glance and all in one place. Maintain comfort in your home • Control your connected smart thermostat(s) from anywhere, anytime using the mobile app. Improve your energy efficiency • Easy set up and customization of a smart thermostat schedule. For our privacy policy, visit https://www.gexaenergy.com/privacy-policy. Terms of use: https://www.gexaenergy.com/terms-of-use. The Gexa Energy mobile app is only available for residential customers at this time. Gexa Energy, LP PUCT #10027. Gexa Energy address: 20455 State Highway 249, Suite 200 Houston, Texas 77070

About

CoServ

Manage your utility account with ease. Pay bills securely, track your energy usage, and stay informed about service updates and outages. View historical bills and payment options.

Highlights
  • Secure bill payment
  • View account balance and due date
  • Manage recurring payments
  • Track monthly gas and electricity usage
  • Compare usage to temperature and neighborhood averages
  • Monitor service news and events
  • View outage information on a map
Read full description

App Features: Bill & Pay - Pay your bill securely and on time each month. View your current account balance and due date, manage recurring payments, and modify payment methods. View bill history including PDF versions of paper bills directly on your mobile device. My Usage - Keep tabs on your monthly gas usage and view your electricity usage at daily, weekly and monthly intervals. Compare your usage against outside temperatures and neighborhood averages. News - Monitor news that may affect your service such as rate changes, outage information and upcoming events. Outage Map - Displays service interruption and outage information.

Screenshots

Gexa Energy4 screens
CoServ4 screens

Verdict

The call

The clearest difference is rating: Gexa Energy at 4.6 against CoServ's 2.3. Gexa Energy also leads on ratings volume (11K vs 125) and update cadence (every 2 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Gexa Energy holds the better App Store score, 4.6 against 2.3. That said, the two scores are not equally well evidenced: Gexa Energy has 11K ratings behind it against 125, so its average is the more settled of the two. Written reviews point the same way: 22% of Gexa Energy's written reviews are positive against 11% of CoServ's.

UpkeepUpdate frequency

Gexa Energy ships an update every 2 weeks, CoServ every 2 months. The most recent releases landed on October 17, 2026 and October 16, 2026 respectively.

Scorecard5 real differences · 5 level
Gexa Energy versus CoServ: the parameters behind the verdict, then further details
ParameterGexa EnergyCoServ
PriceFreeFree
Rating4.6 (11K ratings) — better2.3 (125 ratings)
Positive reviews21.7% of reviews — better11.3% of reviews
Number of ratings11K — better125
Update frequencyEvery 2 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better17.0
Further details — not scored
Size260 MB30 MB
Age rating4+17+
DeveloperGexa Energy LPDenton County Electric Cooperative

Customer experience

Gexa Energy

All ratings10,513 ratings
Positive89.9%
Neutral2.3%
Negative7.8%
Written reviews161 reviews
Positive21.7%
Neutral3.7%
Negative74.5%

CoServ

All ratings125 ratings
Positive25.6%
Neutral8.0%
Negative66.4%
Written reviews53 reviews
Positive11.3%
Neutral17.0%
Negative71.7%

User reviews

Gexa Energy

From 11K App Store ratings

What we love

  • 💻 Easy to use app
  • 💰 Affordable electricity rates
  • 🤖 Good customer service
  • 📊 Helpful usage insights

Room to improve

  • 🐛 Frequent app crashes and bugs
  • 💳 Issues with payment processing
  • ⏰ Inconsistent due dates
  • 🔒 Unreliable account access

CoServ

From 125 App Store ratings

What we love

  • 👍 Works for needs
  • 👍 Helpful for usage data
  • 👍 Good customer service

Room to improve

  • 🐛 App crashes frequently
  • 🐛 Login issues persist
  • 🐛 Unintuitive UI/UX
  • 🐛 Slow performance
  • 🐛 Payment submission errors

Bugs and requests

Gexa Energy

Reported bugs

4 issues
  • Login screen freezes
  • App fails to load after updates
  • Incorrect billing information and charges
  • Inability to access account details

Requested features

4 requests
  • Improved app stability and reliability
  • Real-time usage tracking and alerts
  • Seamless payment options
  • Better communication on billing and account changes

CoServ

Reported bugs

18 issues
  • App crashes when viewing usage data
  • App crashes when checking unbilled electric usage
  • App freezes on sign-in screen
  • Login fails repeatedly
  • Cannot log in, error messages
Show 13 more
  • App does not load
  • App opens half the time
  • Password setup issues
  • Time checking for notification settings errors
  • CVV not asked in add card section
  • App won't function if Google analytics is blocked
  • Cannot access any information
  • App shows incorrect current usage
  • Cannot enable Face ID
  • Cannot add cell number
  • Error submitting payment twice
  • Cannot reset or retrieve password
  • Cannot display password reset instructions correctly

Requested features

7 requests
  • Add print option for bills
  • Add Apple Pay and other payment options
  • Improve UI/UX intuitiveness
  • Enable Face ID/remember email
  • Add cell number input
Show 2 more
  • Improve data presentation and zoomability
  • Allow scheduling credit card payments online

In-app purchases

None

Gexa Energy

No in-app purchases

None

CoServ

No in-app purchases

Questions

Is Gexa Energy free?
Gexa Energy is free to download, with no in-app purchases.
Is CoServ free?
CoServ is free to download, with no in-app purchases.
Which has better reviews, Gexa Energy or CoServ?
Gexa Energy is rated higher. Gexa Energy averages 4.6 out of 5 from 11K ratings, while CoServ averages 2.3 from 125 ratings.
Do Gexa Energy or CoServ have ads?
Neither Gexa Energy nor CoServ shows ads.
Which is updated more often, Gexa Energy or CoServ?
Gexa Energy ships an update every 2 weeks, and CoServ every 2 months. Most recently, Gexa Energy was updated on October 17, 2026 and CoServ on October 16, 2026.

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