IRIS CRM vs Basil Backoffice
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
IRIS CRM
Streamline your merchant services business with this mobile CRM. Features include a power dialer for efficient client outreach, contact management, and tools to board accounts, calculate residuals, and monitor your portfolio.
- Power dialer for efficient client calls
- Contact database accessible anywhere
- Update client notes and deals on the go
- Direct calling, texting, and emailing
- Board accounts and monitor portfolios
- Calculate residuals and track transactions
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Ready to run a leaner, more efficient payments business? Discover how NMI Merchant Central helps your team move faster, stay connected and manage merchants from anywhere. CALL CLIENTS WITHOUT SLOWING DOWN Burn through call lists without dialing a single number by hand Move seamlessly from one prospect to the next with Power Dialer Stay on top of follow-ups with built-in reminders BUILT FOR SALES REPS & MERCHANT MANAGEMENT Access your contact database from anywhere Update notes and track deals while on the go Call, text and email contacts directly from the platform MERCHANT RELATIONSHIP MANAGEMENT Board accounts, calculate residuals and monitor your portfolio in one place Track deposits, transactions, batches, retrievals and chargebacks Support merchants throughout the entire life cycle with a unified experience
Basil Backoffice
Manage your business operations remotely from your Apple device. This portal allows for efficient oversight of your backoffice functions. Contact support via phone or visit the website for inquiries.
- Remote business management
- Apple device compatibility
- Backoffice portal access
- Contact support easily
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Manage the Basil Backoffice from your apple device. Please call or text 817-554-1188 with any questions or visit us at posbasil.com.
Screenshots
Verdict
The clearest difference is rating: Basil Backoffice at 4.3 against IRIS CRM's 3.4. IRIS CRM's advantage is review sentiment (36% vs 0%) and ratings volume (17 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Basil Backoffice holds the better App Store score, 4.3 against 3.4. That said, the two scores are not equally well evidenced: IRIS CRM has 17 ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 36% of IRIS CRM's written reviews are positive against 0% of Basil Backoffice's, so the app with the better star average is not the one people write more warmly about.
IRIS CRM ships an update every 2 months, Basil Backoffice every 6 weeks. The most recent releases landed on August 21, 2026 and September 6, 2026 respectively.
| Parameter | IRIS CRM | Basil Backoffice |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (17 ratings) | 4.3 (3 ratings) — better |
| Positive reviews | 36.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 17 — better | 3 |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 41 MB | 18 MB |
| Age rating | 17+ | 4+ |
| Developer | IRIS CRM | The Credit Wholesale Company Inc |
Customer experience
IRIS CRM
Basil Backoffice
In-app purchases
IRIS CRM
No in-app purchases
Basil Backoffice
No in-app purchases
