Shift4 InCharge vs Basil Backoffice
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Shift4 InCharge
This app provides restaurant operators with real-time reporting and analytics to manage their business effectively. It offers insights into sales, labor, and employee performance, enabling data-driven decisions on the go. Access detailed metrics for multiple locations or individual restaurants.
- Real-time sales and labor reporting
- Multi-location performance overview
- Employee performance tracking
- Fingerprint and facial recognition login
- Drill-down analytics for detailed insights
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Actionable insights at your fingertips. InCharge is a robust restaurant management platform that gives you a wide variety of real-time reporting and analytics to help you run your business. As a mobile companion to Shift4’s Lighthouse Business Manager, InCharge puts actionable insights at your fingertips so you can make smart, data-driven decisions anytime, anywhere. Features include: - Ability to view stats from multiple locations or hone in on a single restaurant - Syncs in real time with Harbortouch Bar & Restaurant (HBR), CirroTouch, and Duet POS systems - Quick login access with fingerprint and facial recognition options Whenever you enter the app, you’ll see a high-level overview of all your locations that includes a daily or weekly view of: - Total sales - Sales per ticket - Average ticket time - Open tickets - Labor percentage From there, you can drill down to get more details about any of these areas to quickly identify trends and resolve any issues. InCharge also includes labor management tools that allow you to view, assess, and manage your employees to reduce costs and improve efficiencies. - View staff member performance, including hours, sales, tips, ticket time, and more - Compare current labor percentages with the location’s trends - Identify staff currently working overtime
Basil Backoffice
Manage your business operations remotely from your Apple device. This portal allows for efficient oversight of your backoffice functions. Contact support via phone or visit the website for inquiries.
- Remote business management
- Apple device compatibility
- Backoffice portal access
- Contact support easily
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Manage the Basil Backoffice from your apple device. Please call or text 817-554-1188 with any questions or visit us at posbasil.com.
Screenshots
Verdict
The clearest difference is rating: Basil Backoffice at 4.3 against Shift4 InCharge's 2.9. Basil Backoffice also leads on device support (3 vs 1) and iOS requirement (15.0 vs 17.6). Shift4 InCharge's advantage is ratings volume (92 vs 3). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Basil Backoffice holds the better App Store score, 4.3 against 2.9. That said, the two scores are not equally well evidenced: Shift4 InCharge has 92 ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 8% of Shift4 InCharge's written reviews are positive against 0% of Basil Backoffice's, so the app with the better star average is not the one people write more warmly about.
Shift4 InCharge ships an update every 2 months, Basil Backoffice every 6 weeks. The most recent releases landed on August 31, 2026 and September 6, 2026 respectively.
| Parameter | Shift4 InCharge | Basil Backoffice |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (92 ratings) | 4.3 (3 ratings) — better |
| Positive reviews | 7.7% of reviews — better | 0.0% of reviews |
| Number of ratings | 92 — better | 3 |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 47 MB | 18 MB |
| Age rating | 4+ | 4+ |
| Developer | Shift4 Corporation | The Credit Wholesale Company Inc |
Customer experience
Shift4 InCharge
Basil Backoffice
In-app purchases
Shift4 InCharge
No in-app purchases
Basil Backoffice
No in-app purchases
Questions
Is Shift4 InCharge free?
Is Basil Backoffice free?
Which has better reviews, Shift4 InCharge or Basil Backoffice?
Do Shift4 InCharge or Basil Backoffice have ads?
Which is updated more often, Shift4 InCharge or Basil Backoffice?
Other comparisons
