Shift4 InCharge vs CustomerFirst Solutions

Actionable insights at your fingertips. InCharge is a robust restaurant management platform that gives you a wide variety of real-time reporting and analytics to help you run your business. As a mobile companion to Shift4’s Lighthouse Business Manager, InCharge puts actionable insights at your fingertips so you can make smart, data-driven decisions anytime, anywhere. Features include: - Ability to view stats from multiple locations or hone in on a single restaurant - Syncs in real time with Harbortouch Bar & Restaurant (HBR), CirroTouch, and Duet POS systems - Quick login access with fingerprint and facial recognition options Whenever you enter the app, you’ll see a high-level overview of all your locations that includes a daily or weekly view of: - Total sales - Sales per ticket - Average ticket time - Open tickets - Labor percentage From there, you can drill down to get more details about any of these areas to quickly identify trends and resolve any issues. InCharge also includes labor management tools that allow you to view, assess, and manage your employees to reduce costs and improve efficiencies. - View staff member performance, including hours, sales, tips, ticket time, and more - Compare current labor percentages with the location’s trends - Identify staff currently working overtime

"CustomerFirst is a cutting-edge ordering platform, from Performance Foodservice and Vistar, featuring a streamlined ordering experience specifically designed for your mobile phone, an at-a-glance dashboard highlighting what you need to know, and intelligent search to find the right products at a moment’s notice. Users are empowered to order from custom lists, order guides, purchase history, and more. Invoice and A/R statements are right at your fingertips for all of your locations. Our user-friendly interface and intuitive features provide a level of efficiency and convenience like never before. Best-in-class features: • Place orders from your phone • Access your orders across locations • View open orders, deliveries, and order history • View invoices, statements, and POD docs • Search for new items • Order using par levels"