DoorDash vs CustomerFirst Solutions
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DoorDash
Manage your DoorDash store operations with real-time order tracking, issue resolution, and performance analytics. Update store availability, hours, and receive notifications to optimize your business.
- Track live orders and Dasher status
- Manage store availability and hours
- View daily business performance data
- Resolve order issues
- Access DoorDash Support
- Receive real-time notifications
Read full descriptionHide full description
Track orders in progress, resolve issues, access Support, keep track of your business performance, and get real-time notifications on DoorDash. TRACK LIVE ORDERS Manage in-progress orders and see your Dasher's status, location, and arrival time. Mark an item out of stock or cancel an order if you’re having trouble fulfilling it. Call your customer or Dasher if there are any order issues, and chat with or call DoorDash Support anytime. MANAGE STORE AVAILABILITY AND HOURS Update store hours, closures, and more. Plus, easily switch to view any of your other stores on DoorDash. GET DAILY BUSINESS DATA View daily, weekly, and monthly performance recaps and get insights into your top-performing menu items on DoorDash. USE WITH THE ORDER MANAGER TABLET APP or POS The Business Manager app complements your existing order protocol. If you’d like to receive, confirm, and manage orders please continue to use your Order Manager tablet app, point-of-sale (POS), email, or fax protocols. Learn more about the various ways you can receive and manage orders here: https://help.doordash.com/merchants/s/article/What-order-protocol-should-I-choose-Tablet-email-or-fax?language=en_US ABOUT DOORDASH DoorDash is a technology company that connects consumers with their favorite local and national businesses in more than 4,000 cities across the United States, Canada, Japan, and Australia. Founded in 2013, DoorDash enables local businesses to address consumers’ expectations of ease and immediacy and thrive in today’s convenience economy. By building the last-mile logistics infrastructure for local commerce, DoorDash is bringing communities closer, one doorstep at a time. Get your business on DoorDash at get.doordash.com
CustomerFirst Solutions
This platform simplifies the ordering process for businesses on mobile devices. It offers an intuitive interface for placing orders, managing invoices, and tracking deliveries across multiple locations. Users can efficiently find products and access important financial statements.
- Streamlined mobile ordering
- At-a-glance dashboard
- Intelligent product search
- Order from custom lists and history
- Access invoices and A/R statements
- Order using par levels
Read full descriptionHide full description
"CustomerFirst is a cutting-edge ordering platform, from Performance Foodservice and Vistar, featuring a streamlined ordering experience specifically designed for your mobile phone, an at-a-glance dashboard highlighting what you need to know, and intelligent search to find the right products at a moment’s notice. Users are empowered to order from custom lists, order guides, purchase history, and more. Invoice and A/R statements are right at your fingertips for all of your locations. Our user-friendly interface and intuitive features provide a level of efficiency and convenience like never before. Best-in-class features: • Place orders from your phone • Access your orders across locations • View open orders, deliveries, and order history • View invoices, statements, and POD docs • Search for new items • Order using par levels"
Screenshots
Verdict
DoorDash and CustomerFirst Solutions both sit at 4.5 stars, but that hides the real split: 67% of CustomerFirst Solutions's written reviews are positive against 19% of DoorDash's. CustomerFirst Solutions also leads on ads (none vs shown) and monetization model (free vs ad-supported). DoorDash's advantage is ratings volume (2.5K vs 33) and update cadence (monthly vs every 3 months). On price, rating and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.5 for DoorDash against 4.4 for CustomerFirst Solutions. That said, the two scores are not equally well evidenced: DoorDash has 2.5K ratings behind it against 33, so its average is the more settled of the two. Written reviews are what separate them: 19% of DoorDash's written reviews are positive against 67% of CustomerFirst Solutions's.
DoorDash ships an update monthly, CustomerFirst Solutions every 3 months. The most recent releases landed on October 30, 2026 and October 24, 2026 respectively.
| Parameter | DoorDash | CustomerFirst Solutions |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (2.5K ratings) — better | 4.4 (33 ratings) |
| Positive reviews | 18.9% of reviews | 66.7% of reviews — better |
| Number of ratings | 2.5K — better | 33 |
| Update frequency | Monthly — better | Every 3 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 59 MB | 35 MB |
| Age rating | 4+ | 4+ |
| Developer | DoorDash, Inc. | PERFORMANCE FOOD GROUP, INC. |
Customer experience
DoorDash
CustomerFirst Solutions
Bugs and requests
DoorDash
Reported bugs
5 issues- Login doesn't work
- App doesn't load, just white screen
- Unable to confirm orders
- Menu doesn't load
- Notifications not working
Requested features
5 requests- Ability to edit menu from app
- More notifications and preferences
- Full access like website
- Dark mode option
- Advanced analytics dashboard
CustomerFirst Solutions
Not enough reviews yet to summarise bugs or requests.
In-app purchases
DoorDash
No in-app purchases
CustomerFirst Solutions
No in-app purchases
Questions
Is DoorDash free?
Is CustomerFirst Solutions free?
Which has better reviews, DoorDash or CustomerFirst Solutions?
Do DoorDash or CustomerFirst Solutions have ads?
Which is updated more often, DoorDash or CustomerFirst Solutions?
Other comparisons















