Comparison

DoorDash vs CustomerFirst Solutions

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DoorDash

Manage your DoorDash store operations with real-time order tracking, issue resolution, and performance analytics. Update store availability, hours, and receive notifications to optimize your business.

Highlights
  • Track live orders and Dasher status
  • Manage store availability and hours
  • View daily business performance data
  • Resolve order issues
  • Access DoorDash Support
  • Receive real-time notifications
Read full description

Track orders in progress, resolve issues, access Support, keep track of your business performance, and get real-time notifications on DoorDash. TRACK LIVE ORDERS Manage in-progress orders and see your Dasher's status, location, and arrival time. Mark an item out of stock or cancel an order if you’re having trouble fulfilling it. Call your customer or Dasher if there are any order issues, and chat with or call DoorDash Support anytime. MANAGE STORE AVAILABILITY AND HOURS Update store hours, closures, and more. Plus, easily switch to view any of your other stores on DoorDash. GET DAILY BUSINESS DATA View daily, weekly, and monthly performance recaps and get insights into your top-performing menu items on DoorDash. USE WITH THE ORDER MANAGER TABLET APP or POS The Business Manager app complements your existing order protocol. If you’d like to receive, confirm, and manage orders please continue to use your Order Manager tablet app, point-of-sale (POS), email, or fax protocols. Learn more about the various ways you can receive and manage orders here: https://help.doordash.com/merchants/s/article/What-order-protocol-should-I-choose-Tablet-email-or-fax?language=en_US ABOUT DOORDASH DoorDash is a technology company that connects consumers with their favorite local and national businesses in more than 4,000 cities across the United States, Canada, Japan, and Australia. Founded in 2013, DoorDash enables local businesses to address consumers’ expectations of ease and immediacy and thrive in today’s convenience economy. By building the last-mile logistics infrastructure for local commerce, DoorDash is bringing communities closer, one doorstep at a time. Get your business on DoorDash at get.doordash.com

About

CustomerFirst Solutions

This platform simplifies the ordering process for businesses on mobile devices. It offers an intuitive interface for placing orders, managing invoices, and tracking deliveries across multiple locations. Users can efficiently find products and access important financial statements.

Highlights
  • Streamlined mobile ordering
  • At-a-glance dashboard
  • Intelligent product search
  • Order from custom lists and history
  • Access invoices and A/R statements
  • Order using par levels
Features
Read full description

"CustomerFirst is a cutting-edge ordering platform, from Performance Foodservice and Vistar, featuring a streamlined ordering experience specifically designed for your mobile phone, an at-a-glance dashboard highlighting what you need to know, and intelligent search to find the right products at a moment’s notice. Users are empowered to order from custom lists, order guides, purchase history, and more. Invoice and A/R statements are right at your fingertips for all of your locations. Our user-friendly interface and intuitive features provide a level of efficiency and convenience like never before. Best-in-class features: • Place orders from your phone • Access your orders across locations • View open orders, deliveries, and order history • View invoices, statements, and POD docs • Search for new items • Order using par levels"

Screenshots

DoorDash4 screens
CustomerFirst Solutions4 screens

Verdict

The call

DoorDash and CustomerFirst Solutions both sit at 4.5 stars, but that hides the real split: 67% of CustomerFirst Solutions's written reviews are positive against 19% of DoorDash's. CustomerFirst Solutions also leads on ads (none vs shown) and monetization model (free vs ad-supported). DoorDash's advantage is ratings volume (2.5K vs 33) and update cadence (monthly vs every 3 months). On price, rating and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.5 for DoorDash against 4.4 for CustomerFirst Solutions. That said, the two scores are not equally well evidenced: DoorDash has 2.5K ratings behind it against 33, so its average is the more settled of the two. Written reviews are what separate them: 19% of DoorDash's written reviews are positive against 67% of CustomerFirst Solutions's.

UpkeepUpdate frequency

DoorDash ships an update monthly, CustomerFirst Solutions every 3 months. The most recent releases landed on October 30, 2026 and October 24, 2026 respectively.

Scorecard7 real differences · 3 level
DoorDash versus CustomerFirst Solutions: the parameters behind the verdict, then further details
ParameterDoorDashCustomerFirst Solutions
PriceFreeFree
Rating4.5 (2.5K ratings) — better4.4 (33 ratings)
Positive reviews18.9% of reviews66.7% of reviews — better
Number of ratings2.5K — better33
Update frequencyMonthly — betterEvery 3 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS17.015.1 — better
Further details — not scored
Size59 MB35 MB
Age rating4+4+
DeveloperDoorDash, Inc.PERFORMANCE FOOD GROUP, INC.

Customer experience

DoorDash

All ratings2,504 ratings
Positive86.9%
Neutral1.6%
Negative11.5%
Written reviews270 reviews
Positive18.9%
Neutral5.9%
Negative75.2%

CustomerFirst Solutions

All ratings30 ratings
Positive83.3%
Neutral0.0%
Negative16.7%
Written reviews3 reviews
Positive66.7%
Neutral0.0%
Negative33.3%

Bugs and requests

DoorDash

Reported bugs

5 issues
  • Login doesn't work
  • App doesn't load, just white screen
  • Unable to confirm orders
  • Menu doesn't load
  • Notifications not working

Requested features

5 requests
  • Ability to edit menu from app
  • More notifications and preferences
  • Full access like website
  • Dark mode option
  • Advanced analytics dashboard

CustomerFirst Solutions

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

DoorDash

No in-app purchases

None

CustomerFirst Solutions

No in-app purchases

Questions

Is DoorDash free?
DoorDash is free to download, with no in-app purchases.
Is CustomerFirst Solutions free?
CustomerFirst Solutions is free to download, with no in-app purchases.
Which has better reviews, DoorDash or CustomerFirst Solutions?
DoorDash is rated higher. DoorDash averages 4.5 out of 5 from 2.5K ratings, while CustomerFirst Solutions averages 4.4 from 33 ratings.
Do DoorDash or CustomerFirst Solutions have ads?
DoorDash shows ads; CustomerFirst Solutions does not.
Which is updated more often, DoorDash or CustomerFirst Solutions?
DoorDash ships an update monthly, and CustomerFirst Solutions every 3 months. Most recently, DoorDash was updated on October 30, 2026 and CustomerFirst Solutions on October 24, 2026.

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