Owner
They help a lot thank you Doordash 10/10
Manager
Really good app manager can do anything in app very help full
Easy to use
The app is so easy and fast lets me do so much in so little time and on my phone so I can really be mobile
Not able to load on iPhone after upgrade
Not able to load in my iPhone after the upgrade
It’s ok but could be better.
Wish the app was more user friendly vs having to call all the time for help or to make changes.
Great Partner!
Great app! Everything I need is in one place. Very easy to learn, and navigate adds immediate value!
Good App
It's a great app, one thing to improve would be the reports. Other than that it's a great app
Disfunctional
I found the app to be very disfunctional and difficult to use. It may get better if I get used to it, but there are basic things like copying numbers that simply don't work
Doordash as a company is terrible. Their merchant support is barely existent and their stuff barely functions
Doordash as a company is terrible. Their merchant support is barely existent and their stuff barely functions
Muy buenos
Muy interesante
Owner
U
Fix it
Fix your app won’t load
Update still won’t work
Update still won’t work
Not loading
I need to be able to access the DoorDash manager app for my restaurant I manage. This is ridiculous why it will not load no matter how many times I log in and log out. Needs to be fixed as fast as possible!
Friday 15 - still not working been over a week now, kind of ridiculous
We are running out of things that we need to be able to turn off on DoorDash, you all are not taking this seriously enough
Friday 23 - why is it still not fixed, get on it DoorDash I need accesses!! You’re messing up everything!!!!!
Friday 15 - still not working been over a week now, kind of ridiculous
We are running out of things that we need to be able to turn off on DoorDash, you all are not taking this seriously enough
Friday 23 - why is it still not fixed, get on it DoorDash I need accesses!! You’re messing up everything!!!!!
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Fresh Asian kitchen
Good
Terrible
Terrible service
New Update Problems
The new update to the DoorDash Manager app is a massive step backwards. Live orders don’t show up, you can’t mark items as sold out, you can’t update orders in real time, and the Campaigns tab is completely gone. Instead, they replaced all the useful stuff with a bunch of data dashboards that nobody needs on a daily basis. Totally not user-friendly.
The only thing that still works well is replying to customer reviews — everything else is broken or missing. I even tried running campaigns through the web browser, and guess what? Same story — none of those tabs exist there either.
DoorDash needs to seriously reconsider whoever approved this update. Removing campaigns and breaking core operational features doesn’t just hurt restaurants — it hurts DoorDash’s own revenue. Most restaurant owners don’t have 10 minutes to sit on hold with support every time they need to make a simple menu change or update an order. We’re running a business, not waiting in a customer service queue.
Fix this. Bring back the features that actually matter. This update has made daily operations significantly harder for no good reason.
The only thing that still works well is replying to customer reviews — everything else is broken or missing. I even tried running campaigns through the web browser, and guess what? Same story — none of those tabs exist there either.
DoorDash needs to seriously reconsider whoever approved this update. Removing campaigns and breaking core operational features doesn’t just hurt restaurants — it hurts DoorDash’s own revenue. Most restaurant owners don’t have 10 minutes to sit on hold with support every time they need to make a simple menu change or update an order. We’re running a business, not waiting in a customer service queue.
Fix this. Bring back the features that actually matter. This update has made daily operations significantly harder for no good reason.
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Excelente
Muy buena la aplicación y en español
Notification issues
No notifications, not on the phone or tablet. We find out about the order once the driver arrives.
No notifications
Seems to be a glitch that makes it so we do not receive notifications when an order comes through despite all settings being turned on and “allowed”, app is updated and all Apple devices are all new . Would love this fixed so I can stop having dashers come in for orders and not have them ready because there are not notifications on any of the devices we have the app on.
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Poor service
App is malfunctioning and I’ve called in to customer service for them to tell me my store was deactivated! Very poor service! I’ll take my business elsewhere.
Frustrated I can’t log in
The App is great when you can log in! The repeated white page where I can’t log in, change my password or do anything is completely unacceptable when I’m trying to login to get my account updated!
