DoorDash User Reviews

Customer Experience

Positive experience19.2% of reviews
Neutral5.7% of reviews
Negative experience75.1% of reviews

~ Based on 261 written reviews from the US App Store.

What users say

Is DoorDash Safe?

DoorDash - Business Manager appears safe based on user ratings. AppsHunter Safety Score for DoorDash is 90/100.

This assessment is based on 2,444 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.1% of ratings point to a safe experience
1.5% of ratings suggest some concerns
10.4% of ratings point to a risky experience

~ Based on 2,444 App Store ratings for DoorDash.

Is DoorDash Legit?

DoorDash - Business Manager appears to be a legitimate app. AppsHunter Legitimacy Score for DoorDash is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App never loads

Despite having the latest update, the app never loads correctly. I have to retry 10 times before it loads. Fix the app! I also couldnโ€™t click into orders today.

So buggy.

My home page wonโ€™t load half the time. Glitchy constantly. An absolutely horrendous app.

Easy to Manage My Store

The app is easy to use and helps me manage my store, update my menu, and track orders. It makes running my DoorDash business much more convenient.

Manager

Taking, Receiving, Confirm order picked not sample, need call customer services to final step

Itโ€™s honestly such poor quality

I really feel like for DoorDash to be as successful and popular as they are that they should not be as many tech errors as there is. Half of the time nothing would love after constantly restart the app delete it and everything else. Would not recommend.

Not Good Rules

You need a store in order to have a business, yet one person has a business at home! Also instead of anyone else telling me when I asked last night, no warning or anything! Not really good rules and also doesnโ€™t go with Texas cottage law which I followed! One chick named Kayla was also being very rude while otp! Instead of answering me nicely she was very rude! Not doing business with this app when they wanna hire rude people especially very strict ones like Kayla! Thanks a lot for wasting my time!
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Owner

Good support to my future business plans

Owner

They help a lot thank you Doordash 10/10

Manager

Really good app manager can do anything in app very help full

Easy to use

The app is so easy and fast lets me do so much in so little time and on my phone so I can really be mobile

Not able to load on iPhone after upgrade

Not able to load in my iPhone after the upgrade

Itโ€™s ok but could be better.

Wish the app was more user friendly vs having to call all the time for help or to make changes.

Great Partner!

Great app! Everything I need is in one place. Very easy to learn, and navigate adds immediate value!

Good App

It's a great app, one thing to improve would be the reports. Other than that it's a great app

Disfunctional

I found the app to be very disfunctional and difficult to use. It may get better if I get used to it, but there are basic things like copying numbers that simply don't work

Doordash as a company is terrible. Their merchant support is barely existent and their stuff barely functions

Muy buenos

Muy interesante

Owner

U

Fix it

Fix your app wonโ€™t load
Update still wonโ€™t work

Not loading

I need to be able to access the DoorDash manager app for my restaurant I manage. This is ridiculous why it will not load no matter how many times I log in and log out. Needs to be fixed as fast as possible!

Friday 15 - still not working been over a week now, kind of ridiculous

We are running out of things that we need to be able to turn off on DoorDash, you all are not taking this seriously enough

Friday 23 - why is it still not fixed, get on it DoorDash I need accesses!! Youโ€™re messing up everything!!!!!
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Fresh Asian kitchen

Good