Nice app.. for the iPhone but not an iPad
Response from developer
We're sorry to hear you feel this way. We'll share your feedback with the right team and use it to improve our support in the future. Thank you for the review and feedback.
Visibility
Glad to finally have pre-auth, but still missing the mark.
Response from developer
Thank you for sharing this feedback. Square does support viewing open tabs and checks, although the available view depends on your app, plan, permissions, and restaurant setup. In the Square Restaurants POS app, you can view open checks from the Checks or Floor plan sections. In the Square Dashboard app, you can go to the person icon > Check reporting > All checks to view open and closed checks. For real-time sales information, the Live Sales report includes details about open checks and closed-check totals. If you’re unable to see your open tabs, please check that Open Tickets is enabled and that your device is using a compatible restaurant or bar mode. Bar tabs with pre-authorization can also be managed from the Square POS app when the feature is available for your account. We understand that having a single, comprehensive view of closed, current, and open activity is important for managing your business in real time. We appreciate your feedback and will share it with the relevant team.
New update
easily instead of having
To sign in on safari
Response from developer
Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.
Utility vastly diminished
Response from developer
Thanks for taking the time to share such detailed feedback. We’re sorry to hear the updated app feels less intuitive and less useful than before. The sales report in the Square POS app still supports top-selling items and custom date ranges, and more detailed item reporting is available in Square Dashboard. That said, if these features are now harder to find or less convenient to use, we understand why that feels like a step backward. We’ve shared your feedback about the missing top 5 item view, the date navigation experience, and the overall organization of the app with our team. We really appreciate you calling out exactly what changed for you.
Utility vastly diminished
Response from developer
Thanks for taking the time to share such detailed feedback. We’re sorry to hear the updated app feels less intuitive and less useful than before. The sales report in the Square POS app still supports top-selling items and custom date ranges, and more detailed item reporting is available in Square Dashboard. That said, if these features are now harder to find or less convenient to use, we understand why that feels like a step backward. We’ve shared your feedback about the missing top 5 item view, the date navigation experience, and the overall organization of the app with our team. We really appreciate you calling out exactly what changed for you.
