Nice app.. for the iPhone but not an iPad
Response from developer
We're sorry to hear you feel this way. We'll share your feedback with the right team and use it to improve our support in the future. Thank you for the review and feedback.
Visibility
Glad to finally have pre-auth, but still missing the mark.
Response from developer
Thank you for sharing this feedback. Square does support viewing open tabs and checks, although the available view depends on your app, plan, permissions, and restaurant setup. In the Square Restaurants POS app, you can view open checks from the Checks or Floor plan sections. In the Square Dashboard app, you can go to the person icon > Check reporting > All checks to view open and closed checks. For real-time sales information, the Live Sales report includes details about open checks and closed-check totals. If you’re unable to see your open tabs, please check that Open Tickets is enabled and that your device is using a compatible restaurant or bar mode. Bar tabs with pre-authorization can also be managed from the Square POS app when the feature is available for your account. We understand that having a single, comprehensive view of closed, current, and open activity is important for managing your business in real time. We appreciate your feedback and will share it with the relevant team.
New update
easily instead of having
To sign in on safari
Response from developer
Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.
Utility vastly diminished
Response from developer
Thanks for taking the time to share such detailed feedback. We’re sorry to hear the updated app feels less intuitive and less useful than before. The sales report in the Square POS app still supports top-selling items and custom date ranges, and more detailed item reporting is available in Square Dashboard. That said, if these features are now harder to find or less convenient to use, we understand why that feels like a step backward. We’ve shared your feedback about the missing top 5 item view, the date navigation experience, and the overall organization of the app with our team. We really appreciate you calling out exactly what changed for you.
Utility vastly diminished
Response from developer
Thanks for taking the time to share such detailed feedback. We’re sorry to hear the updated app feels less intuitive and less useful than before. The sales report in the Square POS app still supports top-selling items and custom date ranges, and more detailed item reporting is available in Square Dashboard. That said, if these features are now harder to find or less convenient to use, we understand why that feels like a step backward. We’ve shared your feedback about the missing top 5 item view, the date navigation experience, and the overall organization of the app with our team. We really appreciate you calling out exactly what changed for you.
Great
Response from developer
Thanks so much for the thoughtful feedback — we’re glad the app helps you view reports quickly. We understand why having a clearer, faster way to check processed refunds would give you more peace of mind. Square already lets sellers view transactions and refund related details from the app and Square Dashboard, and reporting includes refund count and refund amount metrics. That said, we agree that a dedicated, clickable way to jump straight to processed refunds from reports would make this easier and more reassuring. We’ve shared your feedback with the team for consideration.
Great app
Love it!
Response from developer
Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.
Owner
More details
Extremely helpful
Response from developer
Thank you for your feedback! We're glad to hear you've found the features helpful overall. We also appreciate your perspective on having more functionality available directly within the Square app. We understand how convenient it can be to manage your business from a single mobile experience, and feedback like yours helps us better understand which tools sellers would like to access on the go. We'll be sure to share your comments with the appropriate teams as we continue improving our products. Thank you for taking the time to share your experience and for choosing Square!
Misleading data
Response from developer
We would love to look at the exact numbers you're seeing to help you reconcile what may be going on. It's possible you have different filters or dates on these that is causing the mismatch. Please reach out to us on support. We are also on social media, or Reddit, if you prefer those channels!
Do not get POS
They will never update anything for you like other pos companies do it. Even the menus you have to do it. Updates or changes. If you call helpline they are just useless. Do even know what to do.
Only good for short-term reviews
A dream for small businesses
Response from developer
We love to see this! Thank you for sharing your thoughts and we are really happy that the reporting is helping you. :)
WIDGET DOESN’T WORK WITH GLASS MODE
Needs a Push notification
Response from developer
Thanks for your feedback — we’re glad to hear you’re enjoying the app so far! You can receive notifications for sales. To check this, head to your notification settings in the app and make sure push notifications for payments are enabled. If you’re not seeing them, our support team can help walk you through the setup. Appreciate you giving Square a try!
Good
カスタムの設定
それ以外は概ね良い。
Response from developer
レビューをお寄せいただきありがとうございます。 カスタムレポートの集計時間についてのご要望でお間違いないでしょうか。コメントいただいた通り、カスタムレポートの日付/期間を保存する機能は現在ご利用いただけないため、いただいた内容を社内で共有し、今後の開発の参考とさせていただきます。貴重なご意見をお寄せいただきありがとうございます！
Please fix widget
Response from developer
It sounds like there might be some troubleshooting that we can walk through with you to make things work a bit better. If you're still running into troubles, please reach out here when you have a moment: squ.re/contactsqsupport.
