Square appointment
Dated, not keeping up with what businesses need
It’s 2026. Why is there no cluster booking/minimize gaps feature? If you check out the forums it’s something that has been frequently asked for for YEARS. And yet there’s been zero action, zero effort to make it happen. Instead we get directed to the ‘fake it’ filter, which is not the same. I want to make it so clients are only booking spots that are magnetized to other spots so that I don’t end up with random gaps that I then have to reach out to clients to move around. Because that’s inefficient. I don’t like wasting my time with that, and my clients don’t like me having to correct their bookings every time. I’ve been patient, but I’m done waiting and will be moving to a platform that can do that, since Square doesn’t seem to care about the appointment based service providers using their products.
Response from developer
You’ve been asking for a way to show clients appointment times that sit right next to existing bookings, so gaps don’t eat into your day. We hear you: the Fake-it Filter doesn’t do that. We’re sorry this has remained a pain point after years of using Square, and that you’ve had to spend time moving bookings yourself. We understand why you’re considering another platform. Thank you for spelling out what this feature would need to do for your business; we’ll share your feedback with our Appointments team.
Almost Ideal
Response from developer
Thank you for such detailed feedback. We’re glad Square is working well for your retail sales, sauna bookings, intake forms, and POS setup. We also understand how limiting it is to lack full control over class payments—especially with 15 staff. Your requests for forms to populate client profiles, optional online prepayment, walk-in class discounts, and class payments on Square Register are valuable, and we’ll share them with our product team. Please contact Square Support as well so we can review your current setup and any available options.
Constant refreshing!!
This has been happening for the past couple of months, and it’s just getting ridiculous!
