Time zone issues
I have been dealing with a serious timezone issue with Square Appointments since May 2026, and it is affecting my business.
My business location timezone is correctly set to Pacific Time (Vancouver, Canada), but appointments and business hours after the daylight saving time change in November are displayed one hour incorrectly.
I have checked everything:
* My iPhone timezone is correctly set to Vancouver/Pacific Time.
* Square Dashboard location shows Pacific Time.
* The issue happens on the Square App and Safari.
* On iOS devices, appointments added from the confirmation message to Apple Calendar are also shifted by one hour.
* My customers’ iPhones have the same calendar issue when adding the appointment.
Interestingly, when I access Square from a desktop Chrome browser, the schedule appears correct, which suggests this may be related to how Square handles timezone/DST information on iOS devices or calendar integration.
I have contacted support multiple times since May 30 and provided screenshots, but the issue is still unresolved. This is causing stress because future appointments are already being booked and I need reliable scheduling.
Please investigate this timezone/DST issue, especially for Vancouver/Pacific Time users.
My business location timezone is correctly set to Pacific Time (Vancouver, Canada), but appointments and business hours after the daylight saving time change in November are displayed one hour incorrectly.
I have checked everything:
* My iPhone timezone is correctly set to Vancouver/Pacific Time.
* Square Dashboard location shows Pacific Time.
* The issue happens on the Square App and Safari.
* On iOS devices, appointments added from the confirmation message to Apple Calendar are also shifted by one hour.
* My customers’ iPhones have the same calendar issue when adding the appointment.
Interestingly, when I access Square from a desktop Chrome browser, the schedule appears correct, which suggests this may be related to how Square handles timezone/DST information on iOS devices or calendar integration.
I have contacted support multiple times since May 30 and provided screenshots, but the issue is still unresolved. This is causing stress because future appointments are already being booked and I need reliable scheduling.
Please investigate this timezone/DST issue, especially for Vancouver/Pacific Time users.
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Business guru
I’ve had my business with square pre pandemic, all the tools and appointments are easily made , I run my business fully with square with all their tools and take payments with it. When I travel as a vendor I know I’m taking my business with me and that gives me comfort . I love square
Founder
I absolutely love my Square Appointments! It was very easy to setup and extremely flexible. My clients will love this product as much as I do.
Alan Robell
KnowWhatAISees.ai
Founder & AI Business Strategist
Alan Robell
KnowWhatAISees.ai
Founder & AI Business Strategist
Features
I enjoy using this app, very reliable & the free features you’re able to use is definitely worth using. Some of the paid features should be included in the free package but overall it’s nice to use. Better than some other platforms.
Pro app
I love the easy navigation and the perks you get from square
