VikingCloud Protect vs Cloutly

VikingCloud is dedicated to streamlining the compliance reporting and improving data security for businesses. With signing up to take card payments with your credit card processor, comes a commitment that you will keep your systems secure and make sure the people in your business know how to protect your customers’ data. The Protect app helps streamline your data security reporting experience, in turn, improving data security in your business. So why use VikingCloud Protect? • Peace of mind your PCI DSS validation is all up to date. Key dates and activities so you never fall behind • Simplify repetitive tasks • Simplify your annual revalidation • Secure communications and direct access to your data security support team • Receive notifications when you have tasks or activities due, or completed, so you can be confident you’re doing what you need to do, when you need to do it. • Communicate directly with your credit card processor’s support teams via the app Useful tools within the app: • Access to data security tools that will help with the security of your device and your business from online threats. • Educational data security content that you can share with your team. • Access to security policy templates needed for you to maintain your compliance with the PCI DSS.

Cloutly for iPhone is for businesses that already use Cloutly. Sign in with your Cloutly account to answer reviews and customer messages away from your desk. In the inbox you can: - see new reviews and messages across your locations, and filter by location, source, rating or date - reply to a review on the site it was posted on - reply to a customer by SMS, email or the channel they wrote on - draft a reply with AI, then edit it before you send - ask a customer for a review or a video - see when Front Desk hands a conversation to a person, and take it over - assign a conversation to a team member, or mark it as handled From Get reviews you can send a customer a review request in a few taps, at the counter or after a job. Home shows what needs you next, your recent reviews and the latest activity. Insights shows your review numbers over time, how your locations compare, and how you stack up against the competitors you track. It's available on plans that include Insights on the web dashboard. Turn on notifications to hear about new reviews, customer messages and Front Desk handoffs. A notification shows what happened and the business name. It never shows the review or the message. You can lock the app with Face ID or your passcode, and switch between the Cloutly accounts you have access to. You need an existing Cloutly account to use the app. Your business administrator adds you in the Cloutly web dashboard.