ArchXtract(MDM Support) vs ServiceNow Agent
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ArchXtract(MDM Support)
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ArchXtract is used to decompress the zip files between the microsoft intune managed applications. It is the upgrade version of first intune managed decompression app 「ZipExtractor」.Now ArchXtract supports a wider variety of compression methods. Characteristic: ・ Microsoft Intune policies can be applied to prevent company information. ・ Supports Zip files created with major compression tools such as 7-zip, Lhaplus, WinZip, WinRAR, etc. ・ Archive other than zip can now be decompressed. (7z / tar / gz / rar (no password)) It can be decompressed after Enterprise Login. ・ Compression methods such as Deflate, Deflate64, BZip2, LZMA (no password), and PPMd can be decompressed. Other than Deflate, Enterprise Login is required. ・ Devices which use the ArchXtract can be managed from web.(Please check our website for usage) ・ Zip files with password can be decompressed on mobile devices ・Open the Zip file by changing the Encoding to prevent garbled characters ・Text and Image files can be viewed. Supported file types: bmp, jpeg, png, gif, PDF, txt, csv, html, xml If you use Enterprise login, you can decompress not only Deflate but also compression methods such as Deflate64, BZip2, LZMA (no password), PPMd. In Additionally, integrated with a newly implemented Web management site, it is improves to high-security and easily analyze the device usage. Please see our website for details. To purchase this app for single use, please purchase ZipExtractor from the Apple Store. You can also make purchase「ZipExtractor 」in Apple's Volume Purchase Program. Important: To use the full functionality of this application, you need a connect to a company work account and a valid subscription for Microsoft Intune. Some functions may not be available in some countries.
ServiceNow Agent
This app enables IT and service desk agents to manage and resolve work requests on the go. It offers out-of-the-box workflows for various departments and leverages device capabilities for efficient task completion, even offline.
- Manage team work assignments
- Triage incidents and cases
- Act on approvals with gestures
- Complete work offline
- Access full issue details
- Optimize workflows with device hardware
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ServiceNow Mobile Agent for Intune allows Microsoft Intune admins to create policies that secure the application in a bring-your-own-device (BYOD) environment. IMPORTANT: This software requires your company’s work account and a Microsoft managed environment. Some functionality may not be available in all countries. Please contact your company’s IT administrator if you have issues or questions about the use of the software. ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature. The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. With Mobile Agent you can: • Manage the work assigned to your teams • Triage incidents and cases • Act on approvals with swipe gestures and quick actions • Complete work while offline • Access the full issue details, activity stream, and related lists of records • Optimize workflows with location, camera, and touchscreen hardware NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Screenshots
Verdict
The clearest difference is update cadence: ServiceNow Agent at every 2 weeks against ArchXtract(MDM Support)'s every 2 months. ArchXtract(MDM Support)'s advantage is iOS requirement (15.0 vs 18.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ArchXtract(MDM Support) ships an update every 2 months, ServiceNow Agent every 2 weeks. The most recent releases landed on November 7, 2026 and November 9, 2026 respectively.
| Parameter | ArchXtract(MDM Support) | ServiceNow Agent |
|---|---|---|
| Price | Free | Free |
| Rating | — | 2.1 (10 ratings) — better |
| Positive reviews | — | 0.0% of reviews |
| Number of ratings | — | 10 — better |
| Update frequency | Every 2 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 129 MB | 150 MB |
| Age rating | 17+ | 4+ |
| Developer | 株式会社CEGB | ServiceNow |
In-app purchases
ArchXtract(MDM Support)
No in-app purchases
ServiceNow Agent
No in-app purchases
Questions
Is ArchXtract(MDM Support) free?
Is ServiceNow Agent free?
Do ArchXtract(MDM Support) or ServiceNow Agent have ads?
Which is updated more often, ArchXtract(MDM Support) or ServiceNow Agent?
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