Comparison

ArchXtract(MDM Support) vs ServiceNow Agent

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ArchXtract(MDM Support)

Features
Read full description

ArchXtract is used to decompress the zip files between the microsoft intune managed applications. It is the upgrade version of first intune managed decompression app 「ZipExtractor」.Now ArchXtract supports a wider variety of compression methods. Characteristic: ・ Microsoft Intune policies can be applied to prevent company information. ・ Supports Zip files created with major compression tools such as 7-zip, Lhaplus, WinZip, WinRAR, etc. ・ Archive other than zip can now be decompressed. (7z / tar / gz / rar (no password)) It can be decompressed after Enterprise Login. ・ Compression methods such as Deflate, Deflate64, BZip2, LZMA (no password), and PPMd can be decompressed. Other than Deflate, Enterprise Login is required. ・ Devices which use the ArchXtract can be managed from web.(Please check our website for usage) ・ Zip files with password can be decompressed on mobile devices ・Open the Zip file by changing the Encoding to prevent garbled characters ・Text and Image files can be viewed. Supported file types: bmp, jpeg, png, gif, PDF, txt, csv, html, xml If you use Enterprise login, you can decompress not only Deflate but also compression methods such as Deflate64, BZip2, LZMA (no password), PPMd. In Additionally, integrated with a newly implemented Web management site, it is improves to high-security and easily analyze the device usage. Please see our website for details. To purchase this app for single use, please purchase ZipExtractor from the Apple Store. You can also make purchase「ZipExtractor 」in Apple's Volume Purchase Program. Important: To use the full functionality of this application, you need a connect to a company work account and a valid subscription for Microsoft Intune. Some functions may not be available in some countries.

About

ServiceNow Agent

This app enables IT and service desk agents to manage and resolve work requests on the go. It offers out-of-the-box workflows for various departments and leverages device capabilities for efficient task completion, even offline.

Highlights
  • Manage team work assignments
  • Triage incidents and cases
  • Act on approvals with gestures
  • Complete work offline
  • Access full issue details
  • Optimize workflows with device hardware
Read full description

ServiceNow Mobile Agent for Intune allows Microsoft Intune admins to create policies that secure the application in a bring-your-own-device (BYOD) environment. IMPORTANT: This software requires your company’s work account and a Microsoft managed environment. Some functionality may not be available in all countries. Please contact your company’s IT administrator if you have issues or questions about the use of the software. ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware ​ NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Screenshots

ArchXtract(MDM Support)4 screens
ServiceNow Agent4 screens

Verdict

The call

The clearest difference is update cadence: ServiceNow Agent at every 2 weeks against ArchXtract(MDM Support)'s every 2 months. ArchXtract(MDM Support)'s advantage is iOS requirement (15.0 vs 18.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

ArchXtract(MDM Support) ships an update every 2 months, ServiceNow Agent every 2 weeks. The most recent releases landed on November 7, 2026 and November 9, 2026 respectively.

Scorecard2 real differences · 8 level
ArchXtract(MDM Support) versus ServiceNow Agent: the parameters behind the verdict, then further details
ParameterArchXtract(MDM Support)ServiceNow Agent
PriceFreeFree
Rating—2.1 (10 ratings) — better
Positive reviews—0.0% of reviews
Number of ratings—10 — better
Update frequencyEvery 2 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
Monetization—Free
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better18.0
Further details — not scored
Size129 MB150 MB
Age rating17+4+
Developer株式会社CEGBServiceNow

In-app purchases

None

ArchXtract(MDM Support)

No in-app purchases

None

ServiceNow Agent

No in-app purchases

Questions

Is ArchXtract(MDM Support) free?
ArchXtract(MDM Support) is free to download, with no in-app purchases.
Is ServiceNow Agent free?
ServiceNow Agent is free to download, with no in-app purchases.
Do ArchXtract(MDM Support) or ServiceNow Agent have ads?
Neither ArchXtract(MDM Support) nor ServiceNow Agent shows ads.
Which is updated more often, ArchXtract(MDM Support) or ServiceNow Agent?
ArchXtract(MDM Support) ships an update every 2 months, and ServiceNow Agent every 2 weeks. Most recently, ArchXtract(MDM Support) was updated on November 7, 2026 and ServiceNow Agent on November 9, 2026.

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