Tulip Clienteling vs POS 4

Tulip’s Clienteling is a customer relationship app focused on empowering workers in retail stores. With easy access to product and customer information, store associates use the app to look up products in a catalog, manage customer information and black books, manage follow-ups, and communicate with clients. Clienteling delivers a personalized shoulder-to-shoulder experience for shoppers in your store and can transform one-time buyers into customers loyal to your brand. The app includes access to customer wishlist and order history, black book management, follow-up management, email and SMS messaging. Tulip’s Clienteling App is available to Tulip customers only. Key Features Catalog Access Leverage real-time product information in an elegant shoulder-to-shoulder selling experience. Quickly look up products via search. Become instant product experts with access to product details, manufacturers’ notes and rich media. Customer Information View of all your customers and their profiles in one mobile app. Segment customers based on past purchase behavior and communication preferences so you can target your messaging to those most likely to buy. Capture meticulous notes about each customer to better serve them, and review a record of all past interactions with them. Black Book Curate a list of your most engaged customers so that you can keep them top of mind, treat them like VIPs, and further develop highly personalized relationships with them. Customer Messaging & VoIP Calling Interact with customers after they leave the store with personalized email, SMS messages or phone calls via VoIP. Use templates to say just the right thing (Email & SMS only). All communications are monitored and recorded so that valuable history can be reviewed and passed along to future associates. Follow-up Management Stay on top of your outreach by setting up follow-up reminder tasks. Take timely action that keeps your customers involved with your brand, create trust, and show that you prioritize their interests. Look Building Curate the latest styles and collections from your catalog into a look and share it with your customers. Easily manage look templates to achieve a higher customer outreach with your latest products. Dashboards Understand how outreach translates into return store visits and new sales so that you can plan how to take your business to the next level.

Teamwork Commerce POS 4 is an iPad/iPod application that extends your Point of Sale capacity throughout the store or outside. Associates can find customers and items, ring up sales, take credit cards, and send receipts, working one-on-one with the public on the floor. Teamwork Commerce POS 4 is a full-featured POS and inventory control application you can walk around with making sales on the go. Teamwork Commerce POS 4 synchronizes continuously with your inventory and sales database in CloudHQ – and operates normally even while connectivity may be interrupted. Each store computer can support multiple Teamwork Commerce POS 4 devices making sales on the floor, with a continuous two-way flow of updated information from the mobile device to the CloudHQ server and back. Thus an array of powerful analytics is continuously available to management using current data from across the enterprise, down to the last sale just made on the iPad. Additionally, you can mount the Teamwork Commerce POS 4 on a stand at the sales desk as a compact, aesthetic and easy POS device that is great for crowded lanes. Best of all, the Teamwork Commerce POS 4 makes an awesome retail experience and doubles the fun and ease of shopping for the customer. Inventory -Diverse product ID types -Four-tier department classification -Multiple custom fields -Streamlined lookups (including barcode scanner) -Three-tier style attributes -Unlimited locations -Multiple price levels -Rich content (images, long descriptions, etc.) Sales -Customer management -Complete customer and sales history -Sales and returns -Receipt reprinting -Gift receipts -Full sales tax support and tax refunding -Discount and promotion tracking -Loyalty rewards (including coupons and “Frequent Buyer”) -Offline mode – completing sales without Internet connection -Sales order and shipment management Payments -Payment types – unlimited and definable -Split payments, store credits, and house charge -Integrated payment processing -Gift/value card processing -Analysis -Advanced reporting and analytics that gives full insight into how business operates Administration -Multi-user access -Fast and simple installation and configuration -Centralized management of users and settings -Role-based security