AVEVA Customer FIRST Support vs DataMesh Checklist

Need help? With the Customer FIRST (CF) Support App, support is now at your fingertips when and where you need it! AVEVA’s Customer FIRST Support App is an application for Apple iPhone and iPad devices, which provides users easy access to online support services. News And stay up to date with the latest news and product alerts from the AVEVA Global Customer Support team. Case Management You can also log a service request with AVEVA Global Customer Support and manage your service requests using Case Management. Knowledge Search Using the CF Support App, you will be able to search for and access over 15,000 tech notes & knowledge articles. Favourites Favourites is a collection of Tech Notes/Knowledge resources that you have previously searched & bookmarked, and are easily referenced in a single location from the App’s Home screen. Favourites are linked to your Knowledge & Support Centre login ID, providing an up-to-date list of bookmarked content from one device to the next. Whether you are looking for help with troubleshooting a technical issue or searching for a solution from the large database of product knowledge available on the AVEVA Knowledge & Support Centre, the CF Support App has you covered. The CF Support App is integrated into the same backend infrastructure utilized by the AVEVA Knowledge & Support Centre enabling you to get instant access to support resources on the go. Download the CF Support App today to stay connected with AVEVA technical support from anywhere, including access to the expert knowledge and support information needed to help you protect your software investment and keep your operations running smoothly. Who can use the Customer FIRST Support App? Anyone with a valid login for the AVEVA Knowledge & Support Centre website: https://softwaresupport.aveva.com/. If you do not have a login, please register for an account at: https://om.aveva.com/softwarewebID/

About DataMesh Checklist: DataMesh Checklist is a process operation assistant designed for frontline personnel. Leveraging advanced AR technology, it makes equipment inspections and maintenance tasks a breeze. Using digital twin technology in conjunction with AR devices, smartphones, or tablets, it visualizes and standardizes operational processes, contributing to cost reduction and efficiency improvement for enterprises. Key Features: · Visualized Operation Processes: Frontline workers can view equipment process information through AR devices, smartphones, or tablets, reducing error rates and boosting efficiency. · Real-time Data Updates: Display real-time equipment and facility status data to understand production progress and equipment operation. · Zero-code Drag-and-drop Editing: Drag-and-drop process editing, supporting various data types, and integrating with personnel work orders and reporting systems. · Cross-platform Collaboration: Support multiple terminal devices, including AR glasses, head-mounted devices, smartphones, tablets, etc., enabling content creation once and reuse across multiple platforms. Applicable Scenarios: · Operations Supervision: Ensure that the operational workflow is standardized and traceable, establishing a feedback loop between frontline workers and managers. Assist enterprise managers in making better decisions, controlling costs, and effectively managing risks. · Process Guidance: Assist users in quickly accessing equipment-specific process guidance during standardized processes such as spot checks, patrol inspections, and assemblies. Simultaneously, provide a retrospective display of historical work order records and the current status of equipment, enhancing the speed and quality of task execution for frontline personnel. Download DataMesh Checklist now to make your enterprise process management more efficient and convenient! Let AR technology assist you effortlessly!