Comparison

Faveo Support vs HelpDesk 3

Price, ratings, monetisation and update history for both apps, side by side β€” with what reviewers say about each.

Head to head
About

Faveo Support

Features
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Any user who is using any Faveo products then he can use this app for support. Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support. Faveo Helpdesk is specifically designed to cater to the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long-lasting relationship. The company is driven by a passion for providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions. Faveo is designed & developed by Ladybird Web Solution Pvt Ltd and launched in October 2015. Check out the knowledge-base and our Video channel to learn how to use Faveo web app and mobile apps.

About

HelpDesk 3

Provide customer support on the go with live chat and support tickets. Easily manage customer messages and initiate conversations directly from your mobile device.

Highlights
  • Live chat support
  • Support ticketing system
  • Message management
  • Customer communication
  • Mobile accessibility
Features
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With the native iOS app you can provide support for your customers from everywhere. Answer questions through the build in live chat or by using the support tickets. Read and answer contact messages easily from the app and invite your customers to a talk when they browsing your website.

Screenshots

Faveo Support4 screens
HelpDesk 34 screens

Verdict

The call

The clearest difference is update cadence: HelpDesk 3 at every 6 weeks against Faveo Support's every 4 months. HelpDesk 3 also leads on iOS requirement (12.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price Β· Rating Β· Positive reviews Β· Number of ratings Β· Update frequency Β· Ads Β· In-app purchases Β· Monetization Β· Best chart rank Β· Devices Β· Requires iOS

CostPrice Β· In-app purchases Β· Ads Β· Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Faveo Support ships an update every 4 months, HelpDesk 3 every 6 weeks. The most recent releases landed on September 8, 2026 and June 6, 2026 respectively.

Scorecard2 real differences Β· 6 level
Faveo Support versus HelpDesk 3: the parameters behind the verdict, then further details
ParameterFaveo SupportHelpDesk 3
PriceFreeFree
Positive reviewsβ€”0.0% of reviews
Update frequencyEvery 4 monthsEvery 6 weeks β€” better
AdsNoNo
In-app purchasesNoNo
Monetizationβ€”Free
DevicesiPhone, iPodiPhone, iPad, iPod β€” better
Requires iOS15.112.0 β€” better
Further details β€” not scored
Size80 MB25 MB
Age rating4+4+
DeveloperLadybird Web Solution Private LimitedJerome Kaegi

In-app purchases

None

Faveo Support

No in-app purchases

None

HelpDesk 3

No in-app purchases

Questions

Is Faveo Support free?
Faveo Support is free to download, with no in-app purchases.
Is HelpDesk 3 free?
HelpDesk 3 is free to download, with no in-app purchases.
Do Faveo Support or HelpDesk 3 have ads?
Neither Faveo Support nor HelpDesk 3 shows ads.
Which is updated more often, Faveo Support or HelpDesk 3?
Faveo Support ships an update every 4 months, and HelpDesk 3 every 6 weeks. Most recently, Faveo Support was updated on September 8, 2026 and HelpDesk 3 on June 6, 2026.

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