Faveo Support vs HelpDesk 3
Price, ratings, monetisation and update history for both apps, side by side β with what reviewers say about each.
Faveo Support
Read full descriptionHide full description
Any user who is using any Faveo products then he can use this app for support. Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support. Faveo Helpdesk is specifically designed to cater to the needs of startups and SMEβs empowering them with state of art, ticket based support system. In todayβs competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long-lasting relationship. The company is driven by a passion for providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions. Faveo is designed & developed by Ladybird Web Solution Pvt Ltd and launched in October 2015. Check out the knowledge-base and our Video channel to learn how to use Faveo web app and mobile apps.
HelpDesk 3
Provide customer support on the go with live chat and support tickets. Easily manage customer messages and initiate conversations directly from your mobile device.
- Live chat support
- Support ticketing system
- Message management
- Customer communication
- Mobile accessibility
Read full descriptionHide full description
With the native iOS app you can provide support for your customers from everywhere. Answer questions through the build in live chat or by using the support tickets. Read and answer contact messages easily from the app and invite your customers to a talk when they browsing your website.
Screenshots
Verdict
The clearest difference is update cadence: HelpDesk 3 at every 6 weeks against Faveo Support's every 4 months. HelpDesk 3 also leads on iOS requirement (12.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price Β· Rating Β· Positive reviews Β· Number of ratings Β· Update frequency Β· Ads Β· In-app purchases Β· Monetization Β· Best chart rank Β· Devices Β· Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Faveo Support ships an update every 4 months, HelpDesk 3 every 6 weeks. The most recent releases landed on September 8, 2026 and June 6, 2026 respectively.
| Parameter | Faveo Support | HelpDesk 3 |
|---|---|---|
| Price | Free | Free |
| Positive reviews | β | 0.0% of reviews |
| Update frequency | Every 4 months | Every 6 weeks β better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | β | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod β better |
| Requires iOS | 15.1 | 12.0 β better |
| Further details β not scored | ||
| Size | 80 MB | 25 MB |
| Age rating | 4+ | 4+ |
| Developer | Ladybird Web Solution Private Limited | Jerome Kaegi |
In-app purchases
Faveo Support
No in-app purchases
HelpDesk 3
No in-app purchases







