Comparison

United Illuminating vs CINC Navigate

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

United Illuminating

Manage your utility account with ease. Pay bills, report outages, and view restoration times. Access account information, enroll in eBill, AutoPay, and Budget Billing for convenient financial management.

Highlights
  • Pay bills in three clicks
  • Secure Touch/Face ID login
  • Report outages and view restoration times
  • Access outage maps
  • Enroll in eBill and AutoPay
  • Sign up for Budget Billing
  • Update account profile
Features
Read full description

We are pleased to offer you an effortless tool that makes it even easier to manage your account! Our free app provides you convenience at your fingertips. With just a few, simple clicks of a button, you can instantly access your account, view and pay your bill, report an outage - and that’s not all! Designed for you... - Pay your bill in just three clicks - Login using secure Touch or Face ID access and view your account real-time. You don’t have to remember your credentials every time! - Easily report an outage, see your estimated time of restoration and access outage lists and maps to stay informed. On the go... - Enroll in eBill for online access and convenience and view up to 13 months of bills! - Sign up for AutoPay so your payments can be made automatically, securely, and on time every month. - Enroll in Budget Billing so you’ll always know how much your bill will be! - Update your account profile (email address, mailing address and phone number) and manage your personal preferences.

About

CINC Navigate

Manage your community association with ease. Make payments, view your account, access documents, and submit requests directly from your mobile device. Board members can also manage tasks and reviews.

Highlights
  • Make payments
  • View account and ledger
  • Access association documents and directories
  • Submit ACC requests and work orders with photos
  • Manage violations
  • Board member tasks and reviews
Features
Read full description

The CINC Homeowner and Board App is a mobile-friendly way to interface with your community association. You can make payments, view your account, and access community information all in one place. If you already have a login to your association website, you can login to the App using the same email address and password you use for your association website. If you do not have a current login to your association site, simply click the register button and submit your information. Once your registration is approved, you will receive an email with a link to set your password and then you will be able to log into your account directly from this app. If you already have a login and do not remember your password, click the Forgot Password link, enter your email address to request a password reset and you will receive an email with a link to set your password. Once set, you can login with your email address and new password. Once logged in, Homeowners will have direct access to the following features: Easily switch between accounts if multiple properties are owned Homeowner Dashboard Access association documents Access association directories Access association photos Access Contact Us Page Pay Assessments Access violations – add comments and take pictures from mobile device to add to violation Submit ACC Requests and include pictures and attachments (pictures can be taken from mobile device) Access homeowner ledger Submit work orders and check on status of their work orders (add comments and take pictures from mobile device) In addition, Board Members will be able to take advantage of the following features: Board Tasks ACC Review Board documents Violations Review Invoice Approval

Screenshots

United Illuminating4 screens
CINC Navigate4 screens

Verdict

The call

The clearest difference is ratings volume: United Illuminating at 4.8K against CINC Navigate's 1. United Illuminating also leads on update cadence (every 3 weeks vs every 2 months) and iOS requirement (13.0 vs 15.0). CINC Navigate's advantage is rating (5.0 vs 4.7). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CINC Navigate holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: United Illuminating has 4.8K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

United Illuminating ships an update every 3 weeks, CINC Navigate every 2 months. The most recent releases landed on October 26, 2026 and October 9, 2026 respectively.

Scorecard4 real differences · 6 level
United Illuminating versus CINC Navigate: the parameters behind the verdict, then further details
ParameterUnited IlluminatingCINC Navigate
PriceFreeFree
Rating4.7 (4.8K ratings)5.0 (1 ratings) — better
Positive reviews82.2% of reviews—
Number of ratings4.8K — better1
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better15.0
Further details — not scored
Size60 MB150 MB
Age rating4+4+
DeveloperAVANGRID INC.CINC Systems

Customer experience

United Illuminating

All ratings4,006 ratings
Positive94.4%
Neutral1.5%
Negative4.1%
Written reviews202 reviews
Positive82.2%
Neutral3.0%
Negative14.9%

CINC Navigate

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

United Illuminating

Reported bugs

3 issues
  • Login screen crashes or freezes
  • Payment processing errors
  • Inability to access account information

Requested features

4 requests
  • Add ability to schedule/manage payments
  • Improve communication during service transfers
  • Allow credit card payments in-app
  • Provide more transparency on billing and usage

CINC Navigate

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

United Illuminating

No in-app purchases

None

CINC Navigate

No in-app purchases

Questions

Is United Illuminating free?
United Illuminating is free to download, with no in-app purchases.
Is CINC Navigate free?
CINC Navigate is free to download, with no in-app purchases.
Which has better reviews, United Illuminating or CINC Navigate?
CINC Navigate is rated higher. United Illuminating averages 4.7 out of 5 from 4.8K ratings, while CINC Navigate averages 5.0 from 1 ratings.
Do United Illuminating or CINC Navigate have ads?
Neither United Illuminating nor CINC Navigate shows ads.
Which is updated more often, United Illuminating or CINC Navigate?
United Illuminating ships an update every 3 weeks, and CINC Navigate every 2 months. Most recently, United Illuminating was updated on October 26, 2026 and CINC Navigate on October 9, 2026.

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