Instacare NDIS vs KoalaOne

Instacare is here to support you through the NDIS. We are independent plan management specialists who are always available to offer you flexible support and advice on the NDIS. The Instacare app is an easy to navigate solution where you can view your plan, budgets, invoices, track payments and take photos of invoices to send to us, all in real-time and in one place. Available to plan management clients of Instacare. If you have an NDIS plan, you can sign up online at www.instacare.com.au. If you have questions, please call us on 1300 002 221 and we’ll be happy to help. Instacare is an NDIS Registered Plan Manager.

KoalaOne is the ultimate field companion for NDIS support workers and disability service providers in Australia. Designed to simplify your day-to-day operations, KoalaOne helps teams stay organised, compliant, and connected. Key Features: Roster & Shift Management: View your weekly roster, clock in/out, and track timesheets Case Notes: Create detailed case notes with voice dictation and photo attachments Incident Reporting: Report participant, staff, vehicle, and property incidents with severity levels AI Assistant: Ask questions about your schedule, participants, and tasks using our built-in AI chat Task Management: Stay on top of daily tasks and overdue items Participants: Access participant details, care plans, and history on the go Leave Management: Apply for annual, sick, personal, and other leave types Fleet Management: Track vehicle usage and inspections Notifications: Receive real-time updates from your team leaders and managers Availability: Set your weekly availability for shift scheduling Built for Australian NDIS providers, KoalaOne ensures your team delivers quality support while staying compliant with NDIS Practice Standards.