Texty Pro vs MessageDesk

Text your customers using your existing business landline or VoIP phone number, collaborate with staff—all in one place. When you send them a text, they'll see that it came from your business phone number. Talk to more customers in less time—without the busywork. Texty Pro is the preferred platform for conversational business SMS text messaging. Forget phone calls, emails or chat. Customers want what’s easy and that’s standard text messages. Texty Pro allows you to communicate faster to make more sales by allowing you to send and receive text messages on your current business landline/VoIP phone number from anywhere. Save over an hour of your day by texting instead of answering calls! COLLABORATIVE TEXTING WITH YOUR TEAM View all the text messages in one place from any iPhone or iPad with the shared inbox so you spend less time with busywork and more time supporting customers and team members. Reply to customers' SMS text message inquiries instantly, route texts to the right staff, and jump in on any current conversation to lend a hand. ADD CONTEXT WHERE YOU NEED IT Scattered notes are a thing of the past. Give context directly on the text thread by leaving private notes that only you and your team members can read and improve accountability by assigning a conversation to you or someone. STAY FOCUSED AND ORGANIZED WITH PRIVATE CHANNELS Bring productivity to your work by creating public channels for teams, projects, ideas and more to stay focused on the current agenda everywhere, as a group. DISCUSS IN PRIVATE WITH DIRECT MESSAGES When you need to have a private discussion, just send a direct message to an individual or group direct message. USE YOUR CURRENT BUSINESS PHONE NUMBER: No need to complicate things. Simply let all your customers know that your current business phone number is text enabled (both traditional landline & VoIP phone numbers are supported). Have more than 1 business number? Add all of your phone numbers in the same account and assign them to the relevant person or department. NO ADDITIONAL HARDWARE REQUIRED: All you need is your iPhone or iPad with internet connection. No porting, forwarding, virtual numbers, hardware or services are required from your telephone company. MULTIMEDIA: Want to send and receive picture messages with customers? Sure. Go right ahead! Send emojis, pictures, GIFs, videos, voice clips, PDFs, and vCards! TEXT ON YOUR COMPUTER: You can also text with customers right from your Safari web browser on any mac TEXT WITHOUT TYPING: With just a few clicks, effortlessly send your text message using personalized canned responses.

TEXT AHEAD OF TIME: Save time and effort by planning and scheduling text messages in advance. [NOTE] • WORKS WITH TEXTY PRO WEB SERVICE: Already have Texty Pro service? Simply download and log in to securely text with customers from anywhere on your iPhone or iPad (using your device’s internet connection*). • Data charges may apply. Check with your provider for details.

Add texting to any business phone number including VoIP and landlines. Use MessageDesk's shared team SMS inbox and mass text broadcasts to get the right message to the right people at the right time. Streamline your SMS communication and save time with scheduled text messages, keyword-based autoresponders, automation, and pre-saved text message templates.