Dialoga Trident Operator vs RingQ

Our PBX Trident is the core component of our WebRTC service offer. It combines all the benefits of an advanced dynamic call control and call routing engine with a full featured caller interaction solution around an easy-to-use converged self-management and reporting interface. With Trident your company can have a PBX based on WebRTC technology, without having to acquire any hardware and without any connection or physical infrastructures. WebRTC technology integrates directly into your browser, allowing you to communicate easily, being able to receive calls directly on the computer screen or in a mobile application.

Stay in touch with your customers and team from your iOS device with the RingQ app. Call center agents can respond to customers' queries from anywhere, without being tied to a physical office - boosting productivity and customer satisfaction. With its intuitive and versatile features as well as an easy-to-use interface, RingQ is the perfect solution for businesses looking to streamline their communication processes and improve customer retention, even when working remotely. What does the app do? * Enables users to make and receive calls via their office extension from their iOS device. * Chat with colleagues, website users, Facebook users and respond to WhatsApp messages. * Schedule and attend audio conferences. * Park calls and pick up parked calls. * View Wallboard data. * Switch between the different themes: Cloud PBX, Call Center, Hotel Guest, intercom. * Customize your app according to your needs and preferences. * Transfer calls. * Set your status and view other's status. * Login and out of call queues. * Select an Aux code. * Add a wrap-up code and comments after a call. * Create and view contacts. * Agent rating. * Record calls. * Access Voicemail messages. The app requires a valid RingQ account.