HelpDesk 3 vs OrgGen Helpdesk
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HelpDesk 3
Provide customer support on the go with live chat and support tickets. Easily manage customer messages and initiate conversations directly from your mobile device.
- Live chat support
- Support ticketing system
- Message management
- Customer communication
- Mobile accessibility
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With the native iOS app you can provide support for your customers from everywhere. Answer questions through the build in live chat or by using the support tickets. Read and answer contact messages easily from the app and invite your customers to a talk when they browsing your website.
OrgGen Helpdesk
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- Create, assign, and resolve support tickets - Real-time push notifications for ticket updates - Advanced search and filtering for tickets - Report Generation - Need Help or Have Feedback? Reach out through the app or contact our support team. Your feedback helps us improve! Thank you for being part of our journey!
Screenshots
Verdict
The clearest difference is iOS requirement: HelpDesk 3 at 12.0 against OrgGen Helpdesk's 15.1. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HelpDesk 3 ships an update every 6 weeks, OrgGen Helpdesk every 2 months. The most recent releases landed on November 3, 2026 and October 30, 2026 respectively.
| Parameter | HelpDesk 3 | OrgGen Helpdesk |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 0.0% of reviews | — |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 12.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 25 MB | 24 MB |
| Age rating | 4+ | 4+ |
| Developer | Jerome Kaegi | OrgGen Technologies LLP |
In-app purchases
HelpDesk 3
No in-app purchases
OrgGen Helpdesk
No in-app purchases
