ServiceNow Agent vs Datadog

ServiceNow Mobile Agent for Intune allows Microsoft Intune admins to create policies that secure the application in a bring-your-own-device (BYOD) environment. IMPORTANT: This software requires your company’s work account and a Microsoft managed environment. Some functionality may not be available in all countries. Please contact your company’s IT administrator if you have issues or questions about the use of the software. ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware ​ NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

This is a specific version of the app dedicated to Microsoft Intune users, if you're unsure that you need this app please prefer the regular Datadog app. ====== The Datadog mobile app provides real-time visibility into critical alerts, incidents, monitors, dashboards, logs and application performance metrics across your entire environment directly from your iPhone or iPad. Datadog seamlessly integrates with your on-call notification and messaging services so your on-call engineers can quickly evaluate the conditions that triggered an alert, determine its urgency, and decide the next course of action—anywhere, anytime. With Datadog for iOS, you can: - Trigger, respond, and resolve On-Call alerts anywhere: Receive critical push notifications and investigate alerting monitors or active incidents with direct access to monitors and incidents. Additionally, Bits AI SRE accelerates root cause detection. - Monitor key metrics on-the-go: Track performance, SLO, and cloud integrations with full access to your Datadog dashboards and monitors. -Create and manage Incidents from anywhere: Kick off incidents, assemble teams, and manage response workflows without ever having to open your laptop - Add Datadog on your Homescreen: Add Datadog to your Home or Lock Screen for one-tap access to critical metrics and monitors. - Search and explore Logs in real time: Pinpoint issues faster with log search and anomaly detection powered by Watchdog. - View APM traces and service health anytime: Analyze distributed traces and stay on top of application performance wherever you are. A Datadog account is required to use this application. Setup a Datadog account for free at datadoghq.com For more information, see Datadog Mobile App documentation: https://docs.datadoghq.com/mobile/ IMPORTANT NOTICE - PLEASE READ By downloading this app, you agree to comply with the terms and conditions governing the use and operation of this software in the End User License Agreement available at the following link: https://www.datadoghq.com/legal/eula/