Comparison

OIT Connect vs NinjaOne Assist

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OIT Connect

This mobile application extends VoIP functionality to your devices, offering a unified communications solution. It allows users to maintain a consistent identity for calls across locations and devices, and manage contacts, voicemail, and call settings in one place.

Highlights
  • Unified Communications solution
  • Maintain same identity across devices
  • Seamless call transfer between devices
  • Contact management
  • Voicemail access
  • Call history management
  • Answering rule configuration
Features
Read full description

OIT Connect is a SIP softclient that extends VoIP functionality beyond the land line or desk top. It brings features of the OITVOIP platform directly to end-user's mobile devices as a Unified Communications solution. With OIT Connect, users are able to maintain the same identity when making or receiving calls from any location, regardless of their device. They are also able seamlessly send an ongoing call from one device to another and continue that call without interruption. OIT Connect grants users the ability to manage contacts, voicemail, call history and configurations in a single location. This includes the management of answering rules. greetings, and presence which all contribute to more efficient communication.

About

NinjaOne Assist

This app simplifies IT support for end users by allowing easy ticket creation, device management, and remote access. It facilitates direct connection with technicians and mobile screensharing for efficient problem resolution.

Highlights
  • Easy ticket creation and note addition
  • Device dashboard with status checks
  • Secure remote device access
  • Direct technician connection requests
  • Mobile screensharing for collaboration
  • User-friendly interface
Features
Read full description

NinjaOne Assist: Empowering End Users with Seamless IT Support Overview: Unlock the full potential of IT support with NinjaOne Assist, the dedicated app for NinjaOne End Users. Designed with simplicity and efficiency in mind, this app transforms the way you interact with your IT environment, making every aspect of technical support a breeze. Key Features: Easy Ticket Management: Create tickets and add notes with ease, providing your technician with all the necessary updates and information. With NinjaOne Ticketing, staying on top of your IT issues is simpler than ever. Device Dashboard: Gain instant access to all of your assigned devices. View essential details, check statuses, and manage your devices with just a few taps. Remote Device Access: Experience hassle-free remote control. Whether you're in the office or on the go, securely access and operate your devices remotely. Direct Technician Connect: Need expert help? Directly request assistance from a technician from the device page. Fast, convenient, and always there when you need it. Mobile Screenshare: Collaborate like never before. With NinjaOne Quick Connect, invite technicians to stream your mobile device's screen for a more interactive and effective support experience. User-Centric Design: Enjoy a user-friendly interface tailored for end users. Navigate with ease and accomplish tasks quickly, without any technical complexities. Why NinjaOne Assist? NinjaOne Assist is more than just an app; it's your partner in seamless IT support. Whether you're tackling minor issues or seeking solutions for complex technical challenges, NinjaOne Assist stands ready to make your IT experience as smooth and stress-free as possible. Get Started Today! Download NinjaOne Assist now and transform your approach to IT support. With its powerful features and intuitive design, managing your IT needs has never been easier or more efficient. Join the NinjaOne family and experience the difference today!

Screenshots

OIT Connect4 screens
NinjaOne Assist4 screens

Verdict

The call

The clearest difference is rating: NinjaOne Assist at 5.0 against OIT Connect's 4.1. NinjaOne Assist also leads on update cadence (every 5 weeks vs every 3 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NinjaOne Assist holds the better App Store score, 5.0 against 4.1. Both are backed by a comparable volume of ratings — 9 and 4 respectively.

UpkeepUpdate frequency

OIT Connect ships an update every 3 months, NinjaOne Assist every 5 weeks. The most recent releases landed on October 2, 2026 and October 3, 2026 respectively.

Scorecard2 real differences · 8 level
OIT Connect versus NinjaOne Assist: the parameters behind the verdict, then further details
ParameterOIT ConnectNinjaOne Assist
PriceFreeFree
Rating4.1 (9 ratings)5.0 (4 ratings) — better
Positive reviews0.0% of reviews—
Number of ratings9 — better4
Update frequencyEvery 3 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.016.0 — better
Further details — not scored
Size121 MB34 MB
Age rating4+4+
DeveloperOIT, LLCNinjaRMM, LLC

Customer experience

OIT Connect

All ratings9 ratings
Positive77.8%
Neutral0.0%
Negative22.2%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

NinjaOne Assist

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

OIT Connect

No in-app purchases

None

NinjaOne Assist

No in-app purchases

Questions

Is OIT Connect free?
OIT Connect is free to download, with no in-app purchases.
Is NinjaOne Assist free?
NinjaOne Assist is free to download, with no in-app purchases.
Which has better reviews, OIT Connect or NinjaOne Assist?
NinjaOne Assist is rated higher. OIT Connect averages 4.1 out of 5 from 9 ratings, while NinjaOne Assist averages 5.0 from 4 ratings.
Do OIT Connect or NinjaOne Assist have ads?
Neither OIT Connect nor NinjaOne Assist shows ads.
Which is updated more often, OIT Connect or NinjaOne Assist?
OIT Connect ships an update every 3 months, and NinjaOne Assist every 5 weeks. Most recently, OIT Connect was updated on October 2, 2026 and NinjaOne Assist on October 3, 2026.

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