BBDS vs My Keystone

Service App 3.0 has arrived! We set the industry’s highest benchmark for a powerful yet simple customer/dealer interaction related to the vehicle service contract(s) and/or protection program(s) purchased. Priority communication when claim management service is needed, coverage details clarity, personalized multi-contract support, VIN scan feature, touch based vehicle image navigation, photo management and expedited service in one engagement platform are a few of the industry leading innovations we deliver. When our valued customers (or service advisors on behalf of the customer) need claims management support, we inspire an unprecedented customer experience with intuitive, transparent and accessible solutions. Welcome to Your Dealer Experience.

Proven in the Wild. The My Keystone owner app puts real-world RV ownership tools right in your pocket. Built around how campers actually use their trailers, My Keystone helps you operate, maintain, and troubleshoot with confidence—on the road, at the campground, or back home. Expertise isn’t claimed. It’s earned. And for decades, Keystone has built what matters to campers. With My Keystone, you’ll get: • Owner manuals and quick-start guides • Step-by-step how-to videos • DIY program resources • Maintenance schedules built for real use • Field-tested troubleshooting guides • Direct access to Keystone Owner Relations • Connections to your RV’s mobile apps, including SolarFlex/Victron and iN•Command No shortcuts. No unnecessary extras. Just practical support—backed by the largest dealer and service network in the industry, so help is always close by. Time-tested. Purpose-built. Proven in the Wild.