Comparison

Smile Generation MyChart vs EHRZip Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Smile Generation MyChart

Access your health information from your dental or medical provider. Manage appointments, view test results, and communicate with your care team securely. Requires an existing MyChart account with a Smile Generation-trusted office.

Highlights
  • Access health information
  • Manage appointments
  • View test results
  • Communicate with care team
  • Secure patient portal
Features
Currently charting
Read full description

To use the Smile Generation MyChart mobile application, you need a MyChart account with a Smile Generation-trusted dental or medical office. If you are an existing patient but do not have a MyChart account, you may learn how to create an account on our website at SmileGenerationMyChart.com/signup. For questions about using the Smile Generation MyChart: Email MyChart@SmileGeneration.com, or call the support line 800-491-7021.

About

EHRZip Connect

This platform securely connects patients with their healthcare providers, offering real-time SOAP notes, instant prescription generation, and access to complete medical history. It facilitates secure messaging for refill requests, referrals, and on-demand care, enhancing patient-provider communication and care coordination.

Highlights
  • Real-time SOAP notes
  • Instant prescription generation
  • Access complete medical history
  • Secure patient-provider messaging
  • On-demand care requests
  • Provider and staff collaboration
  • HIPAA-compliant environment
Features
Read full description

EHRZip is a secure, all-in-one electronic health record (EHR) and patient communication platform designed to streamline clinical workflows, improve care coordination, and enhance the patient experience. Connect securely with your Provider and care team. During your visit, comprehensive SOAP notes are created in real time, and prescriptions, lab orders, imaging requests, and physician orders are generated instantly – ready before you leave the exam room. Access your complete medical history, including clinic visit notes, medications, health maintenance records, and medical documents, anytime from your mobile device. Scheduling in-person appointments with your Provider is just a tap away. Stay connected through our secure, state-of-the-art messaging system. Request medication refills, lab orders, imaging, referrals, and follow-ups directly from your device. Non-urgent, on-demand care is available anytime, anywhere, ensuring continuous patient-provider communication. EHRZip also supports provider and staff collaboration for telehealth, referrals, lab results, and administrative workflows, all within a secure, HIPAA-compliant environment. Role-based access ensures that only authorized team members can access sensitive patient data, while audit logging maintains accountability and regulatory compliance. With one click, clinicians can view a patient’s full history and prior SOAP notes on a single screen, supporting faster, smarter clinical decision-making. Team-based care is fully supported – enabling clinical and administrative staff to work efficiently alongside providers while improving patient satisfaction. EHRZip is designed to give both providers and patients the tools they need to manage care safely, efficiently, and transparently. Your health information is always accessible, secure, and actionable - right at your fingertips. Provider/Patient Agreement: Use of this platform is subject to the applicable Provider and Patient Agreements. Please review the Provider/Patient Agreement here: https://apps.ehrzip.com/terms

Screenshots

Smile Generation MyChart4 screens
EHRZip Connect4 screens

Verdict

The call

The clearest difference is rating: EHRZip Connect at 5.0 against Smile Generation MyChart's 4.5. EHRZip Connect also leads on update cadence (every 2 days vs every 7 months) and iOS requirement (15.1 vs 18.0). Smile Generation MyChart's advantage is ratings volume (2K vs 1) and chart position (#210 vs unranked). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

EHRZip Connect holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Smile Generation MyChart has 2K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Smile Generation MyChart ships an update every 7 months, EHRZip Connect every 2 days. The most recent releases landed on October 27, 2026 and October 21, 2026 respectively.

Scorecard5 real differences · 6 level
Smile Generation MyChart versus EHRZip Connect: the parameters behind the verdict, then further details
ParameterSmile Generation MyChartEHRZip Connect
PriceFreeFree
Rating4.5 (2K ratings)5.0 (1 ratings) — better
Positive reviews52.7% of reviews—
Number of ratings2K — better1
Update frequencyEvery 7 monthsEvery 2 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#210 — better—
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPod
Requires iOS18.015.1 — better
Further details — not scored
Size169 MB29 MB
Age rating17+4+
DeveloperPDS, LLCEHRZip

Customer experience

Smile Generation MyChart

All ratings1,937 ratings
Positive86.4%
Neutral2.7%
Negative10.8%
Written reviews148 reviews
Positive52.7%
Neutral5.4%
Negative41.9%

EHRZip Connect

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Smile Generation MyChart

Reported bugs

3 issues
  • Login screen freezes
  • Appointment scheduling issues
  • Inability to access past visit details

Requested features

4 requests
  • Improved integration with insurance and billing information
  • More detailed treatment history and cost breakdowns
  • Ability to easily schedule and manage appointments
  • Better communication channels with dentists and staff

EHRZip Connect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Smile Generation MyChart

No in-app purchases

None

EHRZip Connect

No in-app purchases

Questions

Is Smile Generation MyChart free?
Smile Generation MyChart is free to download, with no in-app purchases.
Is EHRZip Connect free?
EHRZip Connect is free to download, with no in-app purchases.
Which has better reviews, Smile Generation MyChart or EHRZip Connect?
EHRZip Connect is rated higher. Smile Generation MyChart averages 4.5 out of 5 from 2K ratings, while EHRZip Connect averages 5.0 from 1 ratings.
Do Smile Generation MyChart or EHRZip Connect have ads?
Neither Smile Generation MyChart nor EHRZip Connect shows ads.
Which is updated more often, Smile Generation MyChart or EHRZip Connect?
Smile Generation MyChart ships an update every 7 months, and EHRZip Connect every 2 days. Most recently, Smile Generation MyChart was updated on October 27, 2026 and EHRZip Connect on October 21, 2026.

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