Impossible
It is impossible to schedule an appointment on the app, you should fix that, I prefer to schedule my appointments on line, and it is very irritating when you get all the way through, then you get an error, and are told to call the office to make an appointment, why even have the option on the app if it never works ugh!
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Too invasive for a dental visit
Not sure why my dentist needs to know whether or not my dick works. I’m just here to get my teeth cleaned.
Confusing
Billing info hard to understand. Apparently there is a separate service tracking payment plans. Would be helpful if balance owed showed in Smile Generation as well.
Great Customer service and very Clean office staff is very friendly and helpful
I wish I found this place sooner. I really felt comfortable as soon as I walked in. I think I found my dental home
Suck customer service.
Suck customer service. Never ever follow with your call. It’s happened twice. Candlewood Smile.
Great experience
I have very high dental anxiety, and Rachel and Dr. G were absolutely amazing. They were both so kind, patient, and made me feel comfortable throughout my visit. Their compassion and professionalism truly made a difference. I highly recommend them, especially if you experience dental anxiety!
Great people ready to help.
Super fast and professional. In and out with great service. 10/10!
Easy to use
This app tells everything my billing , how much I paid and it gives me receipts
Mixed
Access to records is great. The amount of personal info requested seems invasive and of concern for security. No link to affiliated offices/professionals nearby if out of area. The app doesn’t have an obvious feedback nor suggestions link other tha. The review.
Billing issue
I paid my bill through the app, but the balance is still showing as unpaid. Please fix this issue.
Super smile Happy
I am so happy with this dentist Dr. Rema is absolutely amazing. I haven’t been happy with any dentist that I’ve seen. I got my new dentures bottom plate done here. I’m looking forward to having my top plate being redone in 2028.
Name correction is need, I can’t do it
I can’t correct my name correction
Lame
Most features fail
Billing
Does not show my credit balance. Shows zero when there should be a credit. So tried to research and was not able to pull up the paid claim that resulted in a credit. The credit was confirmed by the dentist and insurance company.
5 star review
Great
Beware!!!
Worst app ever, only works half the time and then the information presented is inaccurate.
Adding minor
Not easy
Not working properly
The site does not show my appointments… buttons dont response . It is like is frozen all the time
My chart experience
I have a MyChart account with all my medical history doctor visits medication’s and messages. I think the platform is great. It’s convenient to have my chart for my dentist visits. Truly awesome.
Impossible!
Cannot access. Set my password and the next time I try to get online my password is rejected! Unable to put my phone number in. No dashes available to post phone number.
Prefer face id to get online.
Prefer face id to get online.
