Smile Generation MyChart User Reviews

What users say

Top reviews

Great experience

I have very high dental anxiety, and Rachel and Dr. G were absolutely amazing. They were both so kind, patient, and made me feel comfortable throughout my visit. Their compassion and professionalism truly made a difference. I highly recommend them, especially if you experience dental anxiety!

Great people ready to help.

Super fast and professional. In and out with great service. 10/10!

Easy to use

This app tells everything my billing , how much I paid and it gives me receipts

Mixed

Access to records is great. The amount of personal info requested seems invasive and of concern for security. No link to affiliated offices/professionals nearby if out of area. The app doesn’t have an obvious feedback nor suggestions link other tha. The review.

Billing issue

I paid my bill through the app, but the balance is still showing as unpaid. Please fix this issue.

Super smile Happy

I am so happy with this dentist Dr. Rema is absolutely amazing. I haven’t been happy with any dentist that I’ve seen. I got my new dentures bottom plate done here. I’m looking forward to having my top plate being redone in 2028.

Name correction is need, I can’t do it

I can’t correct my name correction

Lame

Most features fail

Billing

Does not show my credit balance. Shows zero when there should be a credit. So tried to research and was not able to pull up the paid claim that resulted in a credit. The credit was confirmed by the dentist and insurance company.

5 star review

Great

Beware!!!

Worst app ever, only works half the time and then the information presented is inaccurate.

Adding minor

Not easy

Not working properly

The site does not show my appointments… buttons dont response . It is like is frozen all the time

My chart experience

I have a MyChart account with all my medical history doctor visits medication’s and messages. I think the platform is great. It’s convenient to have my chart for my dentist visits. Truly awesome.

Impossible!

Cannot access. Set my password and the next time I try to get online my password is rejected! Unable to put my phone number in. No dashes available to post phone number.
Prefer face id to get online.

Customer service

Today I had to go in for emergency because of an onlay that came out from April 2025. Dr. slade was great and Linda as always was so nice! I’ll most likely be coming back to this dental office since my new Dr. Slade is there!

More Family Than Friend

Nilo, she’s my girl. Love her vibe. Michael Jackson is our love language. Thank you for your support, encouragement, gentleness and patience. Love you Nilo!

Katie always helps me understand the details. Dr. S is helpful and kind. She’s always smiling.

The lovely brunette with the glasses so sorry your name escapes me at the moment but your energy is always lovely.

Then entire team is always willing to help in any way they can. I’ve never been a fan of the dentist office however Fallon Dental makes the experience an experience to get me to come back every time.

Thank you all for your kindness and patience with me. It means a lot.

Love Y’all. Talk soon.
Happy Thanksgiving Eve.
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Dental care

Best dental care ever!

Dr Marable

Fantastic Skillset. Transparent with the complexity of each one of my family’s different needs .

Great Care

I love this App, so easy to use and update. I have my insurance thru Smile as well. Helps so much because I did not have insurance.