Pinecone Research vs Explorer
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pinecone Research
Participate in paid surveys and manage your membership conveniently through this app. View available opportunities, take surveys, track your earnings, and redeem rewards. You can also update your profile and contact customer service.
- View survey opportunities
- Take surveys
- View and redeem points
- Survey history
- Customer service contact
- Update personal information
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"Get the full experience of your Pinecone Research membership all through our convenient mobile app. Your one stop spot to: View available survey opportunities Take surveys View and redeem your earned points See your history of surveys taken and points redeemed Contact our Customer Service team Update your personal information like Email, Password, and Security Question Unsubscribe from the Pinecone Research panel" "About Pinecone Research: Pinecone Research is a trusted leader in voicing the opinions of consumers nationwide, which runs under the banner of NielsenIQ. Surveys are made available to panelists/consumers to get input on developing new and improved products. By taking our online surveys, consumer opinions directly influence tomorrow's products today, and allow for consumers to be rewarded with points which can be redeemed as merchandise, gift cards, or cash."
Explorer
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Explorer is a pet owner panel committed to the well-being of our furry friends. For nearly 10 years, Yummypets has been building a community of loyal and engaged pet owners. Now, through Explorer, the discussion is being taken even further, with pet parents taking surveys to share their opinions and views regarding their daily life as pet parents. Every time you participate in a survey, Explorer will donate a free meal to shelters to support their mission. In addition, Explorer offers you the possibility—chosen by random draw—to win gift cards for e-commerce platforms (Chewy, Amazon etc) to reward you for your time and participation in our surveys. This application is dedicated exclusively to cat and dog parents over the age of 18.
Screenshots
Verdict
The clearest difference is iOS requirement: Pinecone Research at 13.0 against Explorer's 15.0. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Pinecone Research ships an update every 5 weeks, Explorer every 6 weeks. The most recent releases landed on October 15, 2026 and October 19, 2026 respectively.
| Parameter | Pinecone Research | Explorer |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (144 ratings) — better | — |
| Positive reviews | 11.7% of reviews | — |
| Number of ratings | 144 — better | — |
| Update frequency | Every 5 weeks — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 18 MB | 43 MB |
| Age rating | 4+ | 17+ |
| Developer | Market Once Holdings.com, LLC | SARL OCTOPEPPER |
Bugs and requests
Pinecone Research
Reported bugs
16 issues- Surveys not loading, closing, or giving errors at the end
- Login issues, password reset not working
- App crashing or freezing
- Points not being credited after completing surveys
- Redemption page errors
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- App not working in certain regions (e.g., US)
- Sign-up button missing
- Inability to update demographics
- Link from email not working
- Website pages turning white
- 2-Step verification phone number already in use error
- App not refreshing after survey completion
- Incompatibility with certain browsers
- Survey questions not rendering correctly
- App not loading on mobile devices
- Rewards page down for extended periods
Requested features
9 requests- Improve app/website stability and performance
- Fix survey loading and closing issues
- Restore previous payout methods (e.g., PayPal)
- Increase survey availability and qualification rates
- Improve customer service responsiveness and effectiveness
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- Provide clearer information on point values and redemption
- Offer more product testing opportunities
- Ensure app compatibility across devices and regions
- Revert to older, more functional version of the app/site
Explorer
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Pinecone Research
No in-app purchases
Explorer
No in-app purchases









