Pinecone Research

Pinecone Research

by Market Once Holdings.com, LLC

138 ratings
94 reviews
Free

Details

  • Released
  • Updated
  • February 25, 2020
  • May 28, 2026

Features

Pinecone Research screenshot #1 for iPhone
Pinecone Research screenshot #2 for iPhone
Pinecone Research screenshot #3 for iPhone
Pinecone Research screenshot #4 for iPhone
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About

Participate in paid surveys and manage your membership conveniently through this app. View available opportunities, take surveys, track your earnings, and redeem rewards. You can also update your profile and contact customer service.

View survey opportunities
Take surveys
View and redeem points
Survey history
Customer service contact
Update personal information
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What users say

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What's New in Pinecone Research

2.3

May 28, 2026

Support for France, Germany, Italy, Canada.

User reviews

Not worth it

This company will have you complete an entire survey that takes 10-20mins and then get to the end and throw up a message saying the goals were already met and not give credit. This happens so often it’s not a fluke or timing. It’s theft of your time and thoughts.

Nope skip it

No longer give cash checks and it uses a point system now. Games not recognized and you don’t get any points. Making this useless and no you cannot do surveys when you want they would discontinue your account when they’re done using and wasting your time. Going to delete account and report them. Been months since I got points all surveys is useless and not available. They send emails daily for useless surveys if they don’t use surveys anymore remove it from your site. I only got points from the games. Then they try to kick you when you don’t do their surveys when you do its unfortunately closed. How? when I just receive the survey. Company is down bad they scammy and gets your data for free by making bad surveys.
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Waste of time

The site used to be good but after they updated last year it’s become terrible. I’ll complete a survey, answering all questions, and then they decide at the very end I don’t qualify. That’s something that should have been done at the beginning, not after I completed the survey. It’s become very scammy because I’m sure they’re still collecting that survey data and just not paying out.

Also you can only cash out in specific increments now and only get gift cards.

As soon as I reach the cash out amount, I’m closing my account.

I’d stay far away from this company if I were you.
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Works great! High rewards!

Good job pinecone!!

Used to be Good, Now Terrible

I’ve been a longtime member and used to consistently be able to complete surveys and test new products. Now I rarely qualify for surveys even after numerous attempts, I finish surveys to the end and receive messages that the survey is closed so I don’t get credit, and I am no longer receiving products to try. I’ll be cashing out and closing my account soon.
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Developer apps

User experience

🐞

Reported Bugs

16 issues

Surveys not loading, closing, or giving errors at the end

Bug

Login issues, password reset not working

Bug

App crashing or freezing

Bug

Points not being credited after completing surveys

Bug

Redemption page errors

Bug

App not working in certain regions (e.g., US)

Bug

Sign-up button missing

Bug

Inability to update demographics

Bug

Link from email not working

Bug

Website pages turning white

Bug

2-Step verification phone number already in use error

Bug

App not refreshing after survey completion

Bug

Incompatibility with certain browsers

Bug

Survey questions not rendering correctly

Bug

App not loading on mobile devices

Bug

Rewards page down for extended periods

Bug

Requested Features

9 requests

Improve app/website stability and performance

Feature

Fix survey loading and closing issues

Feature

Restore previous payout methods (e.g., PayPal)

Feature

Increase survey availability and qualification rates

Feature

Improve customer service responsiveness and effectiveness

Feature

Provide clearer information on point values and redemption

Feature

Offer more product testing opportunities

Feature

Ensure app compatibility across devices and regions

Feature

Revert to older, more functional version of the app/site

Feature

FAQ

What can I do with the Pinecone Research app?

The app allows you to view available survey opportunities, take surveys directly, and manage your membership. You can also view and redeem your earned points, see your survey and redemption history, and update your personal information.

How do I earn rewards with Pinecone Research?

You earn points by taking online surveys. These points can then be redeemed for merchandise, gift cards, or cash. Your earned points and redemption history are accessible within the app.

Is the Pinecone Research app free to use?

Yes, the app is free to download and use. Pinecone Research itself is a free panel for consumers to join and share their opinions.

What kind of surveys are available?

Surveys are made available to panelists to gather input on developing new and improved products. By taking these surveys, your opinions directly influence tomorrow's products.

How do I contact customer service if I have an issue?

The app provides a direct way to contact the Pinecone Research Customer Service team. You can also update your personal information, such as your email and password, through the app.