Quartz MyChart vs Trident® Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Quartz MyChart
Access your health insurance information on the go. View claims, digital ID cards, and contact customer service securely. Requires a Quartz membership and MyChart account.
- View claims and Explanation of Benefits
- Access digital ID card
- Connect to wellness portal
- Contact customer service securely
- Manage health insurance information
Read full descriptionHide full description
The Quartz MyChart app allows you to view your health insurance information at your fingertips. Log in with your MyChart account for instant access when and where you need it. With the Quartz MyChart app you can – • Review Claims and Explanation of Benefits • View your digital ID card • Access your Healthy Path wellness portal app • Securely contact Quartz Customer Service • And more! You must be a Quartz member and have an active MyChart account to use the app. To set up an account, visit QuartzBenefits.com/MyChart and click “Sign Up Now” or choose "Sign Up Now" after downloading this app. If you already have a MyChart account, you’re all set! Please note: The Quartz MyChart app does have the capability to integrate with the Health app which you will need to activate if prompted. At this time, we do not have any features which will utilize this integration.
Trident® Connect
Read full descriptionHide full description
With Trident® Connect, patients using a Trident Heart Monitor can log symptoms and activities and view digital device manuals.
Screenshots
Verdict
The clearest difference is device support: Quartz MyChart at 3 against Trident® Connect's 1. Quartz MyChart also leads on iOS requirement (18.0 vs 26.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Quartz MyChart ships an update every 4 months, Trident® Connect every 6 months. The most recent releases landed on October 24, 2026 and October 10, 2026 respectively.
| Parameter | Quartz MyChart | Trident® Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (239 ratings) — better | — |
| Positive reviews | 10.6% of reviews | — |
| Number of ratings | 239 — better | — |
| Update frequency | Every 4 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, Apple Watch — better | iPhone |
| Requires iOS | 18.0 — better | 26.0 |
| Further details — not scored | ||
| Size | 207 MB | 20 MB |
| Age rating | 17+ | 12+ |
| Developer | Quartz Health Solutions, INC. | TZ Medical |
Bugs and requests
Quartz MyChart
Reported bugs
20 issues- Messaging option often doesn’t come up
- ID CARD print function has no option to print
- Busted links
- App is really buggy
- Problems intermittent
Show 15 moreShow fewer
- Payment option is no longer on the app or impossible to find
- After visit summaries inaccessible
- Unable to preregister for an appointment
- Unable to see upcoming appointments
- White screen when trying to access statements
- Takes you out of the app to a webpage and requires re-login
- Redirects everything to a webpage
- No ability to schedule or perform any action with the app
- Does not list all providers
- Will not let me in
- Difficult to find policy information, specific benefits, and maximum benefit details
- App redirects to website
- Every link in the app brings you to their website
- Takes you outside the app to your website that is small and unreadable
- Can’t open mobile app because of two-part authentication sending code to home computer
Requested features
17 requests- Focus attention on things people are actually looking for
- One account, one login for multiple Quartz accounts
- Easily accessible button for future appointments on the front page
- Bring back the previous app
- Fix statement issue for iPhone users
Show 12 moreShow fewer
- Provide clear instructions on how to use the app
- Allow viewing of test results within the app
- Improve navigation for billing and financial assistance information
- Provide clinic phone numbers within the app
- Allow users to see all providers they have seen
- Make it easier to find specific policy information and benefits
- Combine insurance and hospital apps into one
- Allow users to perform actions within the app instead of redirecting to a webpage
- Support wellness rewards within the app
- Allow appointment scheduling within the app
- Allow viewing of EOBs within the app
- Fix two-part authentication issues for mobile app access
Trident® Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Quartz MyChart
No in-app purchases
Trident® Connect
No in-app purchases
Questions
Is Quartz MyChart free?
Is Trident® Connect free?
Do Quartz MyChart or Trident® Connect have ads?
Which is updated more often, Quartz MyChart or Trident® Connect?
Other comparisons
