OneCloud (Legacy) vs RWB Mechanical Solutions

OneCloud brings the power of a cloud softphone beyond the simple landline or desktop phone. OneCloud unlocks user productivity and transforms the future of business communication. The platform extends traditional VOIP to the way users communicate today between multiple devices with a real-time, asynchronous Unified Communications Solution. OneCloud’s complete technology stack maintains the user’s identity without interruption regardless of device. Automate communication with manageable contacts, voicemails, call history, answering rules, through a single, intuitive solution. Features Include: Nationwide Calling Business SMS/MMS See Presence of Colleagues Visual Voicemail & Voicemail to Email Voicemail Transcription Call Queuing Team Collaboration Team Instant Messaging Multi-level Auto Attendant Automatic Call Recording Three-way Calling Music/Message on Hold Customizable Answering Rules IMPORTANT: OneCloud for iPhone & iPad requires a OneCloud Unified Communications subscription. Features will vary by product and plan. LEGAL 1. Outgoing calls to 911 will now be forced to use an iDevice's cellular voice interface to provide enhanced 911 location data. iDevices that do not have cellular voice interfaces (such as iPads) or that are out of range of a cellular network will not be able to place 911 calls using OneCloud. 2. Call quality may be affected by Wi-Fi or Cellular Data. 3. International and roaming data charges from your mobile carrier may apply when using OneCloud outside of your country. 4. You are responsible for ensuring that all call recordings comply with federal and state law. 5. View our terms of service at https://www.telware.com/terms-of-service.

This application was developed for a mechanical services company. Its primary purpose is to allow customers to submit service requests, which can then be reviewed and assigned by the company owner to the appropriate technician.