ST100 Configuration Tool vs Reach Bluetooth Analyzer
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ST100 Configuration Tool
Configure and update your ST100 Satellite Transmitter with this dedicated application. Ensure your device is running the latest firmware and settings for optimal performance.
- Update ST100 firmware
- Configure ST100 settings
- Manage Satellite Transmitter
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The Configuration app allows you to update and configure the ST100 Satellite Transmitter.
Reach Bluetooth Analyzer
This tool enables remote support for Bluetooth Low Energy (BLE) IoT devices. It allows support agents to diagnose and troubleshoot issues by accessing real-time device data, logs, and firmware, even without cloud connectivity. Ideal for developers and support teams to enhance customer experience and product reliability.
- Remote support for BLE IoT devices
- Diagnose and troubleshoot issues
- Access real-time device data
- Read logs and update firmware
- Scan and discover Bluetooth devices
- Browse BLE services and characteristics
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Use the Reach Demo App to try out the Reach℠ remote support tool for IoT products. Reach℠ makes it possible to connect you to all of your customers’ devices in the field that uses Bluetooth Low Energy (BLE) and initiate a support session to diagnose and troubleshoot issues with your products even if they cannot connect to the cloud. This is a demo of the Reach℠ product, visit cygnustechnology.com for more information or to discuss how to implement Reach into your IoT products and applications. Can you imagine the following scenario? A customer has purchased your product, and now they need help fixing an issue. They call you at your support center, you instruct them to open your product’s mobile app and press the “Enable Remote Support” button. By pressing the button, the user authorizes access to their physical Bluetooth-enabled device. Upon receiving access, you are now seeing real-time device data and can troubleshoot with ease by reading logs, reconfiguring the device, updating firmware and much more. You and your team can now diagnose and fix the device without leading your customers through a long series of complicated instructions. The result is a great experience for you and the user that saves time increases satisfaction and leads to higher ratings for your product and mobile app! Reach℠ is also great for developers of BLE devices to make it easy to field test and beta test with ease while debugging remotely. Reach℠ is free for developers. Key features: - Scan and discover Bluetooth devices in the nearby area - See basic device info (UUID, RSSI) - Browse services and characteristics - Read values from characteristics - Write to characteristics in Hex, Oct, Bin, Decimal or ASCII - Send a secure PIN to connect to your admin portal as a support agent - Automatic reconnections - Works with any BLE product Requirements: - Must have a Cygnus Reach account to use remote support features
Screenshots
Verdict
The clearest difference is rating: ST100 Configuration Tool at 5.0 against Reach Bluetooth Analyzer's 4.2. ST100 Configuration Tool also leads on iOS requirement (12.0 vs 14.0). Reach Bluetooth Analyzer's advantage is update cadence (every 2 months vs every 18 months) and ratings volume (5 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ST100 Configuration Tool holds the better App Store score, 5.0 against 4.2. That said, the two scores are not equally well evidenced: Reach Bluetooth Analyzer has 5 ratings behind it against 1, so its average is the more settled of the two.
ST100 Configuration Tool ships an update every 18 months, Reach Bluetooth Analyzer every 2 months. The most recent releases landed on October 18, 2026 and October 21, 2026 respectively.
| Parameter | ST100 Configuration Tool | Reach Bluetooth Analyzer |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | 4.2 (5 ratings) |
| Number of ratings | 1 | 5 — better |
| Update frequency | Every 18 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 19 MB | 42 MB |
| Age rating | 4+ | 4+ |
| Developer | Globalstar Inc | CYGNUS, LLC |
Customer experience
ST100 Configuration Tool
Reach Bluetooth Analyzer
In-app purchases
ST100 Configuration Tool
No in-app purchases
Reach Bluetooth Analyzer
No in-app purchases
Questions
Is ST100 Configuration Tool free?
Is Reach Bluetooth Analyzer free?
Which has better reviews, ST100 Configuration Tool or Reach Bluetooth Analyzer?
Do ST100 Configuration Tool or Reach Bluetooth Analyzer have ads?
Which is updated more often, ST100 Configuration Tool or Reach Bluetooth Analyzer?
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