Reach Bluetooth Analyzer vs PocketCodr

Use the Reach Demo App to try out the Reach℠ remote support tool for IoT products. Reach℠ makes it possible to connect you to all of your customers’ devices in the field that uses Bluetooth Low Energy (BLE) and initiate a support session to diagnose and troubleshoot issues with your products even if they cannot connect to the cloud. This is a demo of the Reach℠ product, visit cygnustechnology.com for more information or to discuss how to implement Reach into your IoT products and applications. Can you imagine the following scenario? A customer has purchased your product, and now they need help fixing an issue. They call you at your support center, you instruct them to open your product’s mobile app and press the “Enable Remote Support” button. By pressing the button, the user authorizes access to their physical Bluetooth-enabled device. Upon receiving access, you are now seeing real-time device data and can troubleshoot with ease by reading logs, reconfiguring the device, updating firmware and much more. You and your team can now diagnose and fix the device without leading your customers through a long series of complicated instructions. The result is a great experience for you and the user that saves time increases satisfaction and leads to higher ratings for your product and mobile app! Reach℠ is also great for developers of BLE devices to make it easy to field test and beta test with ease while debugging remotely. Reach℠ is free for developers. Key features: - Scan and discover Bluetooth devices in the nearby area - See basic device info (UUID, RSSI) - Browse services and characteristics - Read values from characteristics - Write to characteristics in Hex, Oct, Bin, Decimal or ASCII - Send a secure PIN to connect to your admin portal as a support agent - Automatic reconnections - Works with any BLE product Requirements: - Must have a Cygnus Reach account to use remote support features

The PocketCodr app allows you to connect to the PocketCodr device, to configure any IO-Link sensor attached to it. The app initially scans for bluetooth -discoverable PocketCodr devices then, should a sensor be attached, you may choose to connect. Once connected, you may see the live process data inputs* of the sensor, and check its configuration. If you prefer a visual representation, the graph module lets you check the behavior of the sensor in real time. Once logged in, you may access your configuration library, where you can store your sensor configurations and/or see the third-party configurations shared with you. Depending on the features activated on your account, you may as well: - modify sensor parameters - backup a sensor configuration to the server - share a sensor configuration with others - access advanced action widgets, which manage features of compatible sensors in a user-friendly UX. You may for example access the Teach functionality of smart sensors, configure alarms, timers or counter super easily! *process data inputs are the cyclical data sent by the sensor.