Reach Bluetooth Analyzer vs IoTConnect Bridge

Use the Reach Demo App to try out the Reach℠ remote support tool for IoT products. Reach℠ makes it possible to connect you to all of your customers’ devices in the field that uses Bluetooth Low Energy (BLE) and initiate a support session to diagnose and troubleshoot issues with your products even if they cannot connect to the cloud. This is a demo of the Reach℠ product, visit cygnustechnology.com for more information or to discuss how to implement Reach into your IoT products and applications. Can you imagine the following scenario? A customer has purchased your product, and now they need help fixing an issue. They call you at your support center, you instruct them to open your product’s mobile app and press the “Enable Remote Support” button. By pressing the button, the user authorizes access to their physical Bluetooth-enabled device. Upon receiving access, you are now seeing real-time device data and can troubleshoot with ease by reading logs, reconfiguring the device, updating firmware and much more. You and your team can now diagnose and fix the device without leading your customers through a long series of complicated instructions. The result is a great experience for you and the user that saves time increases satisfaction and leads to higher ratings for your product and mobile app! Reach℠ is also great for developers of BLE devices to make it easy to field test and beta test with ease while debugging remotely. Reach℠ is free for developers. Key features: - Scan and discover Bluetooth devices in the nearby area - See basic device info (UUID, RSSI) - Browse services and characteristics - Read values from characteristics - Write to characteristics in Hex, Oct, Bin, Decimal or ASCII - Send a secure PIN to connect to your admin portal as a support agent - Automatic reconnections - Works with any BLE product Requirements: - Must have a Cygnus Reach account to use remote support features

/IOTCONNECT BRIDGE – BLE TO CLOUD INTEGRATION MADE SIMPLE /IOTCONNECT Bridge is your gateway to quickly connecting BLE-enabled devices to /IOTCONNECT, a robust, enterprise-grade platform for IoT device management, telemetry, dashboards, OTA updates, rule-based alerts, and cloud integration. Available for both AWS and Azure, /IOTCONNECT accelerates your time to market while giving you full control over your device fleet and data workflows. Get started with /IOTCONNECT: - subscription.iotconnect.io/subscribe - aws.amazon.com/marketplace/pp/prodview-wtcmxzbymjp6y KEY FEATURES: - Multi-Vendor BLE Device Support: Supports a wide range of STMicroelectronics BLE devices through the ST BlueST-SDK (SensorTile, SensorTile.box PRO, STEVAL-PROTEUS1, and others), as well as the Microchip WBZ350 and Secure Telehealth Reference Design. Support is expanding. - Real-Time Telemetry and Edge Intelligence: Capture accelerometer, gyroscope, magnetometer, environmental, and battery data. Transmit live telemetry and edge-inferred results to /IOTCONNECT. - Data Visualization and Export: View live dashboards, configure widgets, and export sensor readings for deeper analysis. - Automatic Cloud Provisioning: App auto-generates templates and certificates to connect devices to /IOTCONNECT. No coding or manual config required. - Built-In Demo Simulation: Simulate a BLE device using your iPhone’s onboard sensors to test cloud connectivity without external hardware. - Live Monitoring: View incoming telemetry data in real time directly in the app. - Cloud Agnostic Integration via /IOTCONNECT: Use /IOTCONNECT to forward device data into your AWS or Azure services for advanced workflows. WHO SHOULD USE THIS APP: - Embedded developers integrating BLE sensors - IoT system architects evaluating edge-to-cloud workflows - Educators or learners exploring BLE-to-cloud concepts - Product teams validating hardware before firmware development - Sales engineers demoing IoT use cases Start building and visualizing your IoT system today.