Greystar Resident App vs StarTrac

The Greystar Resident App provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features). If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you! Greystar Resident App Features: • Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. • Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. • One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due. • RentNotify - Sends push notifications to your device, reminding you to pay rent. • Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes. • Submit Maintenance Requests - Submit a maintenance request right from the app. • Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. • Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. • Touch ID Login - After initial setup, securely log in to the app by scanning your finger print • Face ID Login - Authenticate with your face with iPhone X+ • 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. Please note: The Greystar Resident App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products at Greystar property locations.

StarTrac works in the background to capture the relevant journey details when you are in motion to deliver your scores. StarTrac is always on in the background and is automatically activated when you start a journey by detecting a faster and longer movement from one point to another. StarTrac will not record a journey if your battery level is too low. To change this, you can adjust the battery level limit in the Settings menu. Your total score is calculated from all your journeys which have been recorded on StarTrac. The score for a single journey is based on your driving skills, such as smooth driving (how you accelerate and brake), the time of day, the length of your journey by hours driven and phone usage. All scores range from 0 - 100 with 100 being a perfect score and very hard to achieve.