Greystar Resident App vs POLISHED
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Greystar Resident App
Manage your apartment living with ease. Pay rent, submit maintenance requests with photos, and communicate directly with your property management. Enjoy convenient features like one-tap payments and rent reminders.
- One-time rent payments
- Recurring rent payments
- Submit maintenance requests with photos
- Direct property communication
- Rent reminder notifications
- In-app inspections
- Biometric login (Touch ID/Face ID)
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The Greystar Resident App provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features). If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you! Greystar Resident App Features: • Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. • Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. • One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due. • RentNotify - Sends push notifications to your device, reminding you to pay rent. • Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes. • Submit Maintenance Requests - Submit a maintenance request right from the app. • Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. • Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. • Touch ID Login - After initial setup, securely log in to the app by scanning your finger print • Face ID Login - Authenticate with your face with iPhone X+ • 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. Please note: The Greystar Resident App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products at Greystar property locations.
POLISHED
Streamline appointment scheduling and payments for services. Manage your profile to personalize your experience and enjoy exclusive savings on gift cards and package deals. Embrace a more convenient lifestyle.
- Seamless appointment booking
- Integrated payment processing
- Profile control and personalization
- Gift card purchases
- Package series savings
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Enjoy seamless appointment booking with integrated payment processing so you never have to wait in line to schedule your appointment or pay for your services again! Have control over your profile to help the team at POLISHED improve your customer experience by catering to your personal preferences! Easily purchase gift cards and package series to enjoy savings with every visit. Download now and start living The Polished Life today!
Screenshots
Verdict
The clearest difference is ads: Greystar Resident App at none against POLISHED's shown. Greystar Resident App also leads on ratings volume (6K vs 3) and monetization model (free vs ad-supported). POLISHED's advantage is update cadence (every 10 days vs every 3 weeks) and iOS requirement (13.0 vs 15.6). On price, rating, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for Greystar Resident App against 5.0 for POLISHED. That said, the two scores are not equally well evidenced: Greystar Resident App has 6K ratings behind it against 3, so its average is the more settled of the two.
Greystar Resident App ships an update every 3 weeks, POLISHED every 10 days. The most recent releases landed on November 11, 2026 and November 4, 2026 respectively.
| Parameter | Greystar Resident App | POLISHED |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (6K ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 45.5% of reviews | — |
| Number of ratings | 6K — better | 3 |
| Update frequency | Every 3 weeks | Every 10 days — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 170 MB | 74 MB |
| Age rating | 4+ | 12+ |
| Developer | Greystar Real Estate Partners LLC | TPL Support Services, LLC |
Customer experience
Greystar Resident App
POLISHED
Bugs and requests
Greystar Resident App
Reported bugs
2 issues- Login problems and inability to create new accounts
- Maintenance request system not working properly
Requested features
2 requests- Improved maintenance request tracking
- Better communication about building operations
POLISHED
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Greystar Resident App
No in-app purchases
POLISHED
No in-app purchases
Questions
Is Greystar Resident App free?
Is POLISHED free?
Which has better reviews, Greystar Resident App or POLISHED?
Do Greystar Resident App or POLISHED have ads?
Which is updated more often, Greystar Resident App or POLISHED?
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