Comparison

Greystar Resident App vs Trinity Resident

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Greystar Resident App

Manage your apartment living with ease. Pay rent, submit maintenance requests with photos, and communicate with your community all from your smartphone. Features include one-tap payments, rent reminders, and secure login options.

Highlights
  • One-time rent payments
  • Recurring rent payments
  • One-tap rent payment
  • Rent reminder notifications
  • Submit maintenance requests with photos
  • Complete inspections
  • Secure fingerprint and facial login
Features
Read full description

The Greystar Resident App provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features). If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you! Greystar Resident App Features: • Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. • Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. • One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due. • RentNotify - Sends push notifications to your device, reminding you to pay rent. • Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes. • Submit Maintenance Requests - Submit a maintenance request right from the app. • Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. • Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. • Touch ID Login - After initial setup, securely log in to the app by scanning your finger print • Face ID Login - Authenticate with your face with iPhone X+ • 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. Please note: The Greystar Resident App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products at Greystar property locations.

About

Trinity Resident

Manage your apartment community experience with ease. Pay rent, submit maintenance requests, and access exclusive resident offers. Stay connected and informed about your living space.

Highlights
  • Secure rent payments
  • Submit maintenance requests
  • Move-in checklist
  • Manage essential services
  • Exclusive resident offers
  • View lease details
Features
Read full description

This app is for residents living at a Trinity Property Consultants community Download the app for a convenient way to pay rent, submit maintenance orders, communicate with your apartment community, and more - all from your mobile phone! Key Features: • Payments Take control of your payments with ease! Our app lets you make quick, secure payments, set up hassle-free recurring payments, and keep track of your payment history—all in one place. Easily manage your payment methods, ensuring a smooth and seamless experience every time. Stay on top of your finances with a simple, intuitive interface designed to make payments effortless. • Maintenance Requests Need something fixed? It’s easy to submit maintenance requests in just a few taps. Track the status of your requests and stay updated every step of the way. No more follow-ups or guesswork—just a simple, seamless way to get things taken care of. • Move-in Checklist Moving in made it easy! Our app provides a step-by-step move-in checklist so new residents know exactly what to do before settling in. From essential tasks to important documents, everything is organized in one place, ensuring a smooth and stress-free transition into your new home. • Manage Essential Services Stay covered and in control! Our app gives you easy access to essential resident services like renters insurance, so you can manage your coverage with confidence. • Offers & More Enjoy exclusive perks just for being a resident! Our app offers special lifestyle-enhancing deals and discounts tailored to you. Additional Features: • Find Property Contact Details • View, Upload, and Sign Documents • Access Important Links • View & Manage Your Lease • Manage Vehicle Info

Screenshots

Greystar Resident App4 screens
Trinity Resident4 screens

Verdict

The call

The clearest difference is ratings volume: Greystar Resident App at 6K against Trinity Resident's 3. On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for Greystar Resident App against 5.0 for Trinity Resident. That said, the two scores are not equally well evidenced: Greystar Resident App has 6K ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

Greystar Resident App ships an update every 3 weeks, Trinity Resident monthly. The most recent releases landed on October 25, 2026 and October 24, 2026 respectively.

Scorecard1 real difference · 9 level
Greystar Resident App versus Trinity Resident: the parameters behind the verdict, then further details
ParameterGreystar Resident AppTrinity Resident
PriceFreeFree
Rating4.9 (6K ratings)5.0 (3 ratings) — better
Positive reviews45.5% of reviews—
Number of ratings6K — better3
Update frequencyEvery 3 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPod — betteriPhone
Requires iOS15.6 — better16.0
Further details — not scored
Size170 MB152 MB
Age rating4+17+
DeveloperGreystar Real Estate Partners LLCEntrata, Inc.

Customer experience

Greystar Resident App

All ratings5,989 ratings
Positive97.2%
Neutral1.7%
Negative1.2%
Written reviews44 reviews
Positive45.5%
Neutral4.5%
Negative50.0%

Trinity Resident

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Greystar Resident App

Reported bugs

2 issues
  • Login problems and inability to create new accounts
  • Maintenance request system not working properly

Requested features

2 requests
  • Improved maintenance request tracking
  • Better communication about building operations

Trinity Resident

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Greystar Resident App

No in-app purchases

None

Trinity Resident

No in-app purchases

Questions

Is Greystar Resident App free?
Greystar Resident App is free to download, with no in-app purchases.
Is Trinity Resident free?
Trinity Resident is free to download, with no in-app purchases.
Which has better reviews, Greystar Resident App or Trinity Resident?
Trinity Resident is rated higher. Greystar Resident App averages 4.9 out of 5 from 6K ratings, while Trinity Resident averages 5.0 from 3 ratings.
Do Greystar Resident App or Trinity Resident have ads?
Neither Greystar Resident App nor Trinity Resident shows ads.
Which is updated more often, Greystar Resident App or Trinity Resident?
Greystar Resident App ships an update every 3 weeks, and Trinity Resident monthly. Most recently, Greystar Resident App was updated on October 25, 2026 and Trinity Resident on October 24, 2026.

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