Comparison

Greystar Resident App vs Crest at Pinecrest

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Greystar Resident App

Manage your apartment living with ease. Pay rent, submit maintenance requests with photos, and communicate with your community all from your smartphone. Features include one-tap payments, rent reminders, and secure login options.

Highlights
  • One-time rent payments
  • Recurring rent payments
  • One-tap rent payment
  • Rent reminder notifications
  • Submit maintenance requests with photos
  • Complete inspections
  • Secure fingerprint and facial login
Features
Read full description

The Greystar Resident App provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features). If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you! Greystar Resident App Features: • Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. • Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. • One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due. • RentNotify - Sends push notifications to your device, reminding you to pay rent. • Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes. • Submit Maintenance Requests - Submit a maintenance request right from the app. • Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. • Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. • Touch ID Login - After initial setup, securely log in to the app by scanning your finger print • Face ID Login - Authenticate with your face with iPhone X+ • 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. Please note: The Greystar Resident App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products at Greystar property locations.

About

Crest at Pinecrest

Manage your apartment building with ease. RSVP to events, pay rent, request maintenance, and book amenities directly from your phone for a more convenient lifestyle.

Highlights
  • Event RSVP
  • Rent payment
  • Maintenance requests
  • Amenity booking
  • Building communication
Features
Read full description

The Crest at Pinecrest app is your all-in-one resident app for apartment living — powered by Flamingo, the resident engagement and retention platform trusted across 1,225,000+ apartment units. Everything you need as a resident, in one place: • RSVP to resident events and community socials • Pay rent securely • Request and track maintenance • Book amenities, guest suites, and concierge services • Earn resident rewards for events, referrals, and renewals • Connect with neighbors on the community feed • Get answers instantly from the AI resident assistant • Access mobile keys, packages, and building announcements Crest at Pinecrest Apartments is managed by Greystar and powered by Flamingo, the resident engagement and resident retention platform for apartment communities — bringing events, rewards, rent, maintenance, and AI into one resident app. Learn more about Flamingo at getflamingo.com. Powered by Flamingo — the resident engagement app for apartment communities.

Screenshots

Greystar Resident App4 screens
Crest at Pinecrest4 screens

Verdict

The call

The clearest difference is rating: Greystar Resident App at 4.9 against Crest at Pinecrest's 4.3. Greystar Resident App also leads on ratings volume (6K vs 6) and monetization model (free vs ad-supported). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Greystar Resident App holds the better App Store score, 4.9 against 4.3. That said, the two scores are not equally well evidenced: Greystar Resident App has 6K ratings behind it against 6, so its average is the more settled of the two.

UpkeepUpdate frequency

Greystar Resident App ships an update every 3 weeks, Crest at Pinecrest every 4 weeks. The most recent releases landed on November 3, 2026 and October 31, 2026 respectively.

Scorecard3 real differences · 7 level
Greystar Resident App versus Crest at Pinecrest: the parameters behind the verdict, then further details
ParameterGreystar Resident AppCrest at Pinecrest
PriceFreeFree
Rating4.9 (6K ratings) — better4.3 (6 ratings)
Positive reviews45.5% of reviews—
Number of ratings6K — better6
Update frequencyEvery 3 weeks — betterEvery 4 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.615.0 — better
Further details — not scored
Size170 MB124 MB
Age rating4+4+
DeveloperGreystar Real Estate Partners LLC20 Broad

Customer experience

Greystar Resident App

All ratings5,989 ratings
Positive97.2%
Neutral1.7%
Negative1.2%
Written reviews44 reviews
Positive45.5%
Neutral4.5%
Negative50.0%

Crest at Pinecrest

All ratings3 ratings
Positive66.7%
Neutral0.0%
Negative33.3%

Bugs and requests

Greystar Resident App

Reported bugs

2 issues
  • Login problems and inability to create new accounts
  • Maintenance request system not working properly

Requested features

2 requests
  • Improved maintenance request tracking
  • Better communication about building operations

Crest at Pinecrest

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Greystar Resident App

No in-app purchases

None

Crest at Pinecrest

No in-app purchases

Questions

Is Greystar Resident App free?
Greystar Resident App is free to download, with no in-app purchases.
Is Crest at Pinecrest free?
Crest at Pinecrest is free to download, with no in-app purchases.
Which has better reviews, Greystar Resident App or Crest at Pinecrest?
Greystar Resident App is rated higher. Greystar Resident App averages 4.9 out of 5 from 6K ratings, while Crest at Pinecrest averages 4.3 from 6 ratings.
Do Greystar Resident App or Crest at Pinecrest have ads?
Neither Greystar Resident App nor Crest at Pinecrest shows ads.
Which is updated more often, Greystar Resident App or Crest at Pinecrest?
Greystar Resident App ships an update every 3 weeks, and Crest at Pinecrest every 4 weeks. Most recently, Greystar Resident App was updated on November 3, 2026 and Crest at Pinecrest on October 31, 2026.

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