Comparison

IO vs Tessera ARCI

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

IO

Access and manage Italian public administration services securely in one place. Digitize personal documents, receive official communications, and handle payments for public services. Streamlines interactions with local and national government entities.

Highlights
  • Digital document wallet
  • Receive official communications
  • Manage deadlines
  • Pay pagoPA notices
  • Download payment receipts
  • Secure SPID/CIE login
  • Biometric authentication
Features
Read full description

Con l’app IO interagisci in modo semplice e sicuro con diverse Pubbliche Amministrazioni italiane, sia locali che nazionali. Puoi accedere a tutti i loro servizi, ricevere comunicazioni e gestire i pagamenti, in un'unica app. In particolare, tramite IO puoi: - aggiungere i tuoi documenti personali al Portafoglio dell’app per averli in versione digitale e sempre con te, sul tuo dispositivo; - ricevere messaggi e comunicazioni rilevanti dagli enti pubblici, incluse quelle a valore legale; - ricordare e gestire le tue scadenze verso la Pubblica Amministrazione; - pagare qualsiasi avviso pagoPA, inquadrando il codice QR o a partire da un messaggio ricevuto in app; - scaricare le tue ricevute pagoPA, anche se non hai pagato tramite l’app. Per iniziare con IO, accedi all’app con le tue credenziali SPID o, in alternativa, con la tua Carta d’Identità Elettronica (CIE) o l’app CieID. Dopo il primo accesso, potrai accedere ancora più velocemente digitando un PIN che hai scelto o tramite riconoscimento biometrico (impronta digitale o riconoscimento del volto), mantenendo un'autenticazione sicura. IO è un’app che evolve giorno dopo giorno, anche grazie ai tuoi feedback: se nell'utilizzarla noti qualcosa che non funziona come dovrebbe o che pensi possa essere migliorata, puoi segnalarlo con funzionalità dedicate presenti in app. Dichiarazione di accessibilità: https://form.agid.gov.it/view/0125cff0-97b7-11f0-b1d3-cb68959f3505

About

Tessera ARCI

Access the largest Italian associative and cultural network digitally. Discover local associations, clubs, and spaces, and stay updated on activities, events, and services with your digital membership card always on your smartphone.

Highlights
  • Digital membership card
  • Discover associations and clubs
  • Find cultural spaces
  • Real-time activity updates
  • Event information
  • Service details
Features
Read full description

Iscriviti all’ARCI e scopri le associazioni, i Circoli e gli spazi della più grande Rete associativa e culturale d’Italia. Ora la tessera è anche digitale! Grazie alla nuova app puoi conoscere in tempo reale tutte le attività, le campagne, gli eventi e i servizi e avere la tessere sempre con te, sul tuo smartphone! Arci è una rete associativa e di promozione sociale, con migliaia di realtà diffuse in tutta Italia: associazioni, case del popolo, società di mutuo soccorso, centri culturali. Partecipa anche tu!

Screenshots

IO4 screens
Tessera ARCI4 screens

Verdict

The call

The clearest difference is update cadence: IO at fortnightly against Tessera ARCI's every 5 weeks. On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

IO ships an update fortnightly, Tessera ARCI every 5 weeks. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

Scorecard1 real difference · 9 level
IO versus Tessera ARCI: the parameters behind the verdict, then further details
ParameterIOTessera ARCI
PriceFreeFree
Rating4.8 (874 ratings) — better—
Positive reviews35.4% of reviews38.5% of reviews — better
Number of ratings874 — better—
Update frequencyFortnightly — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.114.0 — better
Further details — not scored
Size135 MB23 MB
Age rating17+4+
DeveloperPagoPA S.p.A.WECONSTUDIO SRL

Customer experience

IO

All ratings874 ratings
Positive95.0%
Neutral2.2%
Negative2.9%
Written reviews96 reviews
Positive35.4%
Neutral11.5%
Negative53.1%

Tessera ARCI

Written reviews13 reviews
Positive38.5%
Neutral7.7%
Negative53.8%

Bugs and requests

IO

Reported bugs

17 issues
  • App crashes and freezes frequently
  • Cannot add payment methods or cards
  • Transactions not recognized or recorded
  • Cashback not credited despite valid purchases
  • Language settings not applying to notifications
Show 12 more
  • Login and authentication failures
  • Wallet section under maintenance
  • Inconsistent data display and synchronization
  • Payment processing errors and timeouts
  • Developer mode exposed in production
  • Subscription charges not appearing in app settings
  • Contactless transactions not recognized
  • Duplicate card registration requirements
  • Green pass certification not updating
  • Temporary error messages without resolution
  • Missing IBAN registration functionality
  • Inconsistent card appearance/disappearance in wallet

Requested features

15 requests
  • Apple Pay and Google Pay integration
  • Passport storage capability
  • Offline document access
  • Wallet integration for digital documents
  • Two-way messaging with government officials
Show 10 more
  • Search functionality for municipalities
  • Automatic document export to Apple/Google Wallet
  • Support for more payment methods
  • Faster transaction processing
  • Better notification management
  • Service categorization and filtering
  • Bulk service activation/deactivation
  • More municipal services integration
  • QR code generation for easier registration
  • Support for various document types (driver's license, ID card)

Tessera ARCI

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

IO

No in-app purchases

None

Tessera ARCI

No in-app purchases

Questions

Is IO free?
IO is free to download, with no in-app purchases.
Is Tessera ARCI free?
Tessera ARCI is free to download, with no in-app purchases.
Do IO or Tessera ARCI have ads?
Neither IO nor Tessera ARCI shows ads.
Which is updated more often, IO or Tessera ARCI?
IO ships an update fortnightly, and Tessera ARCI every 5 weeks. Most recently, IO was updated on October 29, 2026 and Tessera ARCI on October 24, 2026.

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