HxGN OnCall Mobile vs FireGrid Configure
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HxGN OnCall Mobile
This app connects first responders to dispatch and provides tools for creating reports, accessing critical information, and updating event status. It enhances situational awareness and field efficiency for public safety agencies.
- Connect to agency PSAP
- Receive events and alerts
- Update status and event information
- View positional information on map
- Create reports and diagrams
- Access records management system
- Supports online and offline modes
Read full descriptionHide full description
Octave OnCall Dispatch Mobile Responder (formerly HxGN OnCall Dispatch | Mobile Responder), connects first responders to the agency PSAP via a smartphone or hand-held tablet. Fully integrated with Octave OnCall Dispatch (formerly HxGN OnCall Dispatch), the mobile app helps public safety agencies make smarter decisions and improve safety and efficiency in the field. With the solution, users can: - Run searches and queries - Receive events and alerts from the control room - Self-attach to events - Update status and event information - View positional information on a map - Monitor each responder’s location With Mobile Responder, responders can work outside their unit, stay updated during event changes, and share consistent situational awareness with the control room. Octave OnCall Records Mobile (formerly HxGN OnCall Records | Mobile), improves officer safety, performance and productivity by delivering fast, accurate reports and increasing situational awareness in the field. OnCall Records Mobile allows officers to quickly create reports and access critical information via records management system (RMS) search, driver's license scanning and voice-to-text input. With OnCall Records Mobile, users can conduct field interviews, issue citations, produce accident reports and diagrams, identify important trends and more. The native app works on phone and tablet form factors and supports online and offline modes for Octave OnCall Records (formerly HxGN OnCall Records) and third-party RMS users. This application uses GPS location. Continued use of GPS running in the background can dramatically decrease battery life.
FireGrid Configure
This application manages configuration, personalization, datalogs, and software updates for MSA devices. It supports devices within the MSA Connected Firefighter Platform, including LUNAR.
- Device configuration
- Personalization settings
- Datalog management
- Software updates
- MSA Connected Firefighter Platform support
Read full descriptionHide full description
FireGrid Configure manages configuration, personalization, datalogs and software updates for MSA devices. FireGrid Monitor supports devices part of the MSA Connected Firefighter Platform such as LUNAR.
Screenshots
Verdict
The clearest difference is rating: FireGrid Configure at 5.0 against HxGN OnCall Mobile's 3.8. FireGrid Configure also leads on iOS requirement (12.0 vs 16.0). HxGN OnCall Mobile's advantage is update cadence (every 3 weeks vs every 2 months) and ratings volume (5 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FireGrid Configure holds the better App Store score, 5.0 against 3.8. That said, the two scores are not equally well evidenced: HxGN OnCall Mobile has 5 ratings behind it against 1, so its average is the more settled of the two.
HxGN OnCall Mobile ships an update every 3 weeks, FireGrid Configure every 2 months. Both last shipped on November 3, 2026.
| Parameter | HxGN OnCall Mobile | FireGrid Configure |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (5 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 5 — better | 1 |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPod |
| Requires iOS | 16.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 184 MB | 80 MB |
| Age rating | 4+ | 4+ |
| Developer | Intergraph Corporation | MSA - The Safety Company |
Customer experience
HxGN OnCall Mobile
FireGrid Configure
In-app purchases
HxGN OnCall Mobile
No in-app purchases
FireGrid Configure
No in-app purchases
Questions
Is HxGN OnCall Mobile free?
Is FireGrid Configure free?
Which has better reviews, HxGN OnCall Mobile or FireGrid Configure?
Do HxGN OnCall Mobile or FireGrid Configure have ads?
Which is updated more often, HxGN OnCall Mobile or FireGrid Configure?
Other comparisons















