AirDroid Remote Support vs RustDesk Remote Desktop
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AirDroid Remote Support
Provide remote assistance and manage devices efficiently. Features include real-time screen sharing, voice calls, file transfer, and AR camera support. Ideal for businesses and individuals needing quick tech help.
- Remote Control
- Real-time Screen Sharing
- Live Chat & Voice Call
- File Transfer
- AR Camera & 3D Markers
- Device Management
- Secure Access
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AirDroid Remote Support is an efficient solution for remote support and lightweight management. You can provide remote assistance in an intuitive way with real-time screen sharing, voice call, text message, tutorial gesture, AR camera, etc. In addition, an intelligent remote monitoring and management solution is provided. Key Features: Remote Control: Directly control the remote device during the help session. Real-time Screen Sharing: Share screen with your partner to see the issue together. Pause anytime to protect privacy and data security. Live Chat: Discuss complex problem with voice call, can also sent voice and text messages. File Transfer: Able to send any required files through the chat window to give fast support. AR Camera & 3D Markers: Allows you to see through the remote device camera and place 3D markers onto real-world objects. Permission & Device Management: Assign roles and permissions for support team members, monitor the status of devices on a list, and manage device groups. Security & Privacy: Secure remote access with 256-bit AES and dynamic 9-digit codes. Disable or enforce functions to enhance security. Quick Guide: Business User: 1. Visit the official website (https://www.airdroid.com/remote-support-software/) and apply for a free trial. 2. Install AirDroid Business on the the supporter's Windows, macOS or mobile device where you wish to provide remote support. 3. Install AirDroid Remote Support on the supportee's iOS or Windows devices. 4. Initiate a support session with a 9-digit code or from the Device List. Personal user: 1. Install AirMirror on the supporter's mobile device. 2. Install AirDroid Remote Support on the supportee's mobile device. 3. Get the 9-digit code showing in AirDroid Remote Support app. 4. Enter the 9-digital code in AirMirror and start your help session.
RustDesk Remote Desktop
This open-source application provides remote desktop access and control capabilities. It allows users to remotely manage their computers. Please note it only supports controlling other devices, not being controlled or screen sharing.
- Open-source remote desktop
- Remote access and control
- TeamViewer alternative
- Control other devices
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An open-source remote desktop application. The open source TeamViewer alternative. Source code: https://github.com/rustdesk/rustdesk Doc: https://rustdesk.com/docs Please be reminded that this app only has the ability to control, and it does not have the functionality of being controlled or screen sharing. WARNING: YOU MAY BE BEING SCAMMED! If you are on the phone with someone you DON'T know AND TRUST who has asked you to install RustDesk, do not install and hang up immediately. They are likely a scammer trying to steal your money or other private information.
Screenshots
Verdict
The clearest difference is review sentiment: RustDesk Remote Desktop at 59% against AirDroid Remote Support's 15%. RustDesk Remote Desktop also leads on rating (4.1 vs 2.9) and monetization model (free vs free with in-app purchases). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
RustDesk Remote Desktop holds the better App Store score, 4.1 against 2.9. Both are backed by a comparable volume of ratings — 36 and 73 respectively. Written reviews point the same way: 15% of AirDroid Remote Support's written reviews are positive against 59% of RustDesk Remote Desktop's.
AirDroid Remote Support ships an update every 4 months, RustDesk Remote Desktop every 2 months. The most recent releases landed on September 20, 2026 and August 22, 2026 respectively.
| Parameter | AirDroid Remote Support | RustDesk Remote Desktop |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (36 ratings) | 4.1 (73 ratings) — better |
| Positive reviews | 15.2% of reviews | 58.5% of reviews — better |
| Number of ratings | 36 | 73 — better |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 63 MB | 62 MB |
| Age rating | 4+ | 4+ |
| Developer | SAND STUDIO CORPORATION LIMITED | Purslane Limited |
Customer experience
AirDroid Remote Support
RustDesk Remote Desktop
Bugs and requests
AirDroid Remote Support
Not enough reviews yet to summarise bugs or requests.
RustDesk Remote Desktop
Reported bugs
38 issues- Recent update broke iPad mouse alignment
- No image displayed from PC (black screen)
- Remember Password function doesn't work
- Black screen when remoting into Raspberry Pi Linux server (Wayland)
- Keyboard issues when remoting from iPhone to PC
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- Cannot control Mac
- iPad app fails to connect or shows key mismatch error
- App crashes or becomes unresponsive
- Connection issues over mobile data network
- Session closes after a short period
- Key presses duplicated or not registered with external keyboard
- Settings/Preferences not preserved
- iOS language icon covers toolbar collapse icon
- Previous direct IP sessions not saved
- Enter key does not work in address bar
- Copy/Paste broken
- Latest update deleted saved connections
- App not responding after update
- Connection Error, Operation not permitted (error 1) on iOS
- Mouse overflows monitor content, preventing clicks on edges
- Double-clicking behavior in touch mouse/pad options
- App launches but window vanishes on old iPads
- Crash on app startup (v1.2.7, iOS 12.2)
- Cannot paste remote ID by holding text input
- iOS client attempting to control Android results in frozen interface
- Cannot control Windows PC typing from iPhone
- Version 1.2.7 has issues on iPad (cannot launch)
- Address book empty on Pro version
- Arrow keys do not function like a desktop keyboard
- Phone heats up during use
- Mouse pointer on desktop and iPad not lined up
- Flakey behavior with keyboard and trackpad on iPad
- Scaling displays issues on iPad
- Key mismatch error with iPad app
- Virtual machine control issues (keyboard repeats or fails to register)
- Mobile network connection issues
- Cannot connect over mobile data network
- UI icon not centered
Requested features
13 requests- Add option to view and modify USB drives in file transfer mode
- Improve mouse and keyboard control configurability
- Allow Apple Pencil to function as a mouse
- Support iPhone remote control of each other
- Add option to automatically switch display/monitor to follow remote window focus
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- Sync remote ID list by iCloud
- Improve Wayland support
- Add option to change two-finger gesture behavior (scroll vs. move canvas)
- Center remote screen when zooming
- Remap controls for mouse actions
- Integrate arrow keys with device keyboard
- Support iPhone to Android control
- Support Windows remote typing from iPhone
In-app purchases
AirDroid Remote Support
No in-app purchases
RustDesk Remote Desktop
No in-app purchases
Questions
Is AirDroid Remote Support free?
Is RustDesk Remote Desktop free?
Which has better reviews, AirDroid Remote Support or RustDesk Remote Desktop?
Do AirDroid Remote Support or RustDesk Remote Desktop have ads?
Which is updated more often, AirDroid Remote Support or RustDesk Remote Desktop?
Other comparisons
