COEO EmpowerUC Mobile vs BoldDesk

Stay connected to your business from anywhere with integrated communications for a mobile workforce. S-NET Connect Mobile puts your business communications tools in your pocket so you can manage calls, join conferences, chat, share files, and more using your mobile device. Maintain a professional image with the ability to seamlessly transition from your office or desktop phone to the S-NET Connect Mobile app without losing momentum. S-NET Connect Mobile empowers your productivity no matter where or how you work. - Use single sign-on to seamlessly transition between your office phone, S-NET Connect Desktop, and S-NET Connect Mobile. - Access your corporate directory to see who is online, away, or on a call. - Easily place, receive, or transfer calls. - Start or participate in conferences while on the go. - Chat and transfer files using your mobile device. - Manage your voicemail, contacts, and personal extension. - Receive push notifications for calls, new voicemails, and software updates. - Place calls using your cell network when internet access is not available. S-NET Communications empowers businesses with complete cloud communications solutions. Learn more about our suite of secure business voice, collaboration, and integration solutions at https://www.snetconnect.com/.

BoldDesk is cloud-based, modern help desk software designed to facilitate a wide range of customer support activities. You can organize support requests, collaborate with customers and teammates, automate repetitive tasks, and improve the overall customer experience. The BoldDesk mobile app is a versatile and effective ticketing system that allows you to address tickets with the same ease and features as your web version. Manage all your support requests, convert emails to tickets, automate ticket assignments, customize support forms, set your own SLA, and publish self-help articles for your products. Resolve a ticket more efficiently by breaking it down into subtasks and assigning them to different agents. This intuitive ticketing system features an improved user experience to provide seamless customer service. We are constantly striving to enhance your experience with the BoldDesk mobile app.