Comparison

BoldDesk vs EagleCMMS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BoldDesk

This cloud-based help desk software helps manage customer support activities. Organize requests, collaborate with customers and teammates, and automate tasks to enhance the customer experience. The mobile app offers a versatile ticketing system with features like email-to-ticket conversion and SLA management.

Highlights
  • Organize support requests
  • Collaborate with customers and teammates
  • Automate repetitive tasks
  • Convert emails to tickets
  • Automate ticket assignments
  • Customize support forms
  • Set custom SLAs
  • Publish self-help articles
Features
Read full description

BoldDesk is cloud-based, modern help desk software designed to facilitate a wide range of customer support activities. You can organize support requests, collaborate with customers and teammates, automate repetitive tasks, and improve the overall customer experience. The BoldDesk mobile app is a versatile and effective ticketing system that allows you to address tickets with the same ease and features as your web version. Manage all your support requests, convert emails to tickets, automate ticket assignments, customize support forms, set your own SLA, and publish self-help articles for your products. Resolve a ticket more efficiently by breaking it down into subtasks and assigning them to different agents. This intuitive ticketing system features an improved user experience to provide seamless customer service. We are constantly striving to enhance your experience with the BoldDesk mobile app.

About

EagleCMMS

Features
Read full description

Designed specifically for businesses of all sizes Eagle CMMS offers the tools to enhance your facility maintenance operations and maximize your asset returns. Eagle CMMS transforms facility maintenance management by providing a range of features. These include Work Order Management, Preventive Maintenance, Asset Management, Work Requests, Inventory Management, Vendor Management, Multi-site CMMS capabilities, Mobile and more. This advanced solution empowers businesses to effortlessly streamline their maintenance operations. With Eagle CMMS organizations can minimize downtime, boost production capacity, and enhance performance. This robust system efficiently reduces costs by managing resources and maintenance schedules while significantly reducing repair times to ensure facility operations. By embracing Eagle CMMS businesses gain a competitive edge, in facility maintenance that drives productivity gains cost savings, and overall operational efficiency. Investing in Eagle CMMS positions you ahead of the competition. Allows you to achieve long-term returns on your investment.

Screenshots

BoldDesk4 screens
EagleCMMS4 screens

Verdict

The call

The clearest difference is update cadence: BoldDesk at every 3 weeks against EagleCMMS's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

BoldDesk ships an update every 3 weeks, EagleCMMS every 2 months. The most recent releases landed on September 17, 2026 and September 21, 2026 respectively.

Scorecard1 real difference · 9 level
BoldDesk versus EagleCMMS: the parameters behind the verdict, then further details
ParameterBoldDeskEagleCMMS
PriceFreeFree
Rating4.5 (6 ratings) — better—
Positive reviews25.0% of reviews—
Number of ratings6 — better—
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.0 — better15.5
Further details — not scored
Size125 MB54 MB
Age rating4+4+
DeveloperSyncfusion Inc.TMA Systems, LLC

In-app purchases

None

BoldDesk

No in-app purchases

None

EagleCMMS

No in-app purchases

Questions

Is BoldDesk free?
BoldDesk is free to download, with no in-app purchases.
Is EagleCMMS free?
EagleCMMS is free to download, with no in-app purchases.
Do BoldDesk or EagleCMMS have ads?
Neither BoldDesk nor EagleCMMS shows ads.
Which is updated more often, BoldDesk or EagleCMMS?
BoldDesk ships an update every 3 weeks, and EagleCMMS every 2 months. Most recently, BoldDesk was updated on September 17, 2026 and EagleCMMS on September 21, 2026.

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