BoldDesk vs EagleCMMS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BoldDesk
This cloud-based help desk software helps manage customer support activities. Organize requests, collaborate with customers and teammates, and automate tasks to enhance the customer experience. The mobile app offers a versatile ticketing system with features like email-to-ticket conversion and SLA management.
- Organize support requests
- Collaborate with customers and teammates
- Automate repetitive tasks
- Convert emails to tickets
- Automate ticket assignments
- Customize support forms
- Set custom SLAs
- Publish self-help articles
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BoldDesk is cloud-based, modern help desk software designed to facilitate a wide range of customer support activities. You can organize support requests, collaborate with customers and teammates, automate repetitive tasks, and improve the overall customer experience. The BoldDesk mobile app is a versatile and effective ticketing system that allows you to address tickets with the same ease and features as your web version. Manage all your support requests, convert emails to tickets, automate ticket assignments, customize support forms, set your own SLA, and publish self-help articles for your products. Resolve a ticket more efficiently by breaking it down into subtasks and assigning them to different agents. This intuitive ticketing system features an improved user experience to provide seamless customer service. We are constantly striving to enhance your experience with the BoldDesk mobile app.
EagleCMMS
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Designed specifically for businesses of all sizes Eagle CMMS offers the tools to enhance your facility maintenance operations and maximize your asset returns. Eagle CMMS transforms facility maintenance management by providing a range of features. These include Work Order Management, Preventive Maintenance, Asset Management, Work Requests, Inventory Management, Vendor Management, Multi-site CMMS capabilities, Mobile and more. This advanced solution empowers businesses to effortlessly streamline their maintenance operations. With Eagle CMMS organizations can minimize downtime, boost production capacity, and enhance performance. This robust system efficiently reduces costs by managing resources and maintenance schedules while significantly reducing repair times to ensure facility operations. By embracing Eagle CMMS businesses gain a competitive edge, in facility maintenance that drives productivity gains cost savings, and overall operational efficiency. Investing in Eagle CMMS positions you ahead of the competition. Allows you to achieve long-term returns on your investment.
Screenshots
Verdict
The clearest difference is update cadence: BoldDesk at every 3 weeks against EagleCMMS's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BoldDesk ships an update every 3 weeks, EagleCMMS every 2 months. The most recent releases landed on September 17, 2026 and September 21, 2026 respectively.
| Parameter | BoldDesk | EagleCMMS |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (6 ratings) — better | — |
| Positive reviews | 25.0% of reviews | — |
| Number of ratings | 6 — better | — |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 — better | 15.5 |
| Further details — not scored | ||
| Size | 125 MB | 54 MB |
| Age rating | 4+ | 4+ |
| Developer | Syncfusion Inc. | TMA Systems, LLC |
In-app purchases
BoldDesk
No in-app purchases
EagleCMMS
No in-app purchases
Questions
Is BoldDesk free?
Is EagleCMMS free?
Do BoldDesk or EagleCMMS have ads?
Which is updated more often, BoldDesk or EagleCMMS?
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