Genesys Cloud Associate vs TestSmarter DME V2
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Genesys Cloud Associate
This app provides business communication features, allowing users to make and receive IP-based calls using their dedicated business number. It enables seamless connectivity with colleagues, partners, and customers from anywhere, even over Wi-Fi in areas with weak cellular signal.
- IP-based calling
- Dedicated business phone number
- Separate business and personal calls
- Wi-Fi calling
- Contact search
- Call history
- Voicemail and fax inbox
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Elevate your business communication with the Genesys Cloud™ Associate app. Use Genesys Cloud softphone capabilities to make IP-based calls and access your business phone system from your mobile device. Stay in touch with your colleagues, partners and customers from virtually anywhere. - Use your dedicated Genesys Cloud business phone number to make and receive calls. - Keep your business and personal phones separate. - Make and receive calls using Wi-Fi, even in areas with poor cellular coverage. - Search for people and groups in your organization and personal contacts. - View your call history and return missed calls. - Check your inbox to review your voicemails, recordings and faxes.
TestSmarter DME V2
This application facilitates testing services for medical professionals and hospitals, including pulse oximetry and home sleep testing. It is designed for suppliers managing test orders and downloading data from specific devices within a designated system.
- Pulse Oximetry Testing
- Home Sleep Testing
- Oxygen Certifications
- DME Order Management
- SpO2 Device Data Download
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Providing a suite of testing services for DMEs, HMEs, doctors, and hospitals such as Pulse Oximetry Testing, Home Sleep Testing, and Oxygen Certifications. This version of the app is intended for customers who have transitioned to the Version 2 of the TestSmarter order management system. DISCLAIMER: This app is not intended for consumer use. Its intended use is for Durable Medical Equipment suppliers that need to download pulse oximetry data from Contec SpO2 devices and manage their pulse oximetry test orders within the TestSmarter system. Consumers should seek a doctor’s advice instead of using this app and before making any medical decisions.
Screenshots
Verdict
The clearest difference is rating: TestSmarter DME V2 at 5.0 against Genesys Cloud Associate's 4.4. TestSmarter DME V2 also leads on iOS requirement (13.0 vs 16.0). Genesys Cloud Associate's advantage is ratings volume (400 vs 3) and update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TestSmarter DME V2 holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Genesys Cloud Associate has 400 ratings behind it against 3, so its average is the more settled of the two.
Genesys Cloud Associate ships an update every 3 weeks, TestSmarter DME V2 every 2 months. The most recent releases landed on October 13, 2026 and September 16, 2026 respectively.
| Parameter | Genesys Cloud Associate | TestSmarter DME V2 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (400 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 6.7% of reviews | — |
| Number of ratings | 400 — better | 3 |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 29 MB | 51 MB |
| Age rating | 4+ | 4+ |
| Developer | Genesys Telecommunications Labs, Inc | TestSmarter Inc |
Customer experience
Genesys Cloud Associate
TestSmarter DME V2
In-app purchases
Genesys Cloud Associate
No in-app purchases
TestSmarter DME V2
No in-app purchases
Questions
Is Genesys Cloud Associate free?
Is TestSmarter DME V2 free?
Which has better reviews, Genesys Cloud Associate or TestSmarter DME V2?
Do Genesys Cloud Associate or TestSmarter DME V2 have ads?
Which is updated more often, Genesys Cloud Associate or TestSmarter DME V2?
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