Comparison

Genesys Cloud Associate vs TestSmarter DME V2

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Genesys Cloud Associate

This app provides business communication features, allowing users to make and receive IP-based calls using their dedicated business number. It enables seamless connectivity with colleagues, partners, and customers from anywhere, even over Wi-Fi in areas with weak cellular signal.

Highlights
  • IP-based calling
  • Dedicated business phone number
  • Separate business and personal calls
  • Wi-Fi calling
  • Contact search
  • Call history
  • Voicemail and fax inbox
Read full description

Elevate your business communication with the Genesys Cloud™ Associate app. Use Genesys Cloud softphone capabilities to make IP-based calls and access your business phone system from your mobile device. Stay in touch with your colleagues, partners and customers from virtually anywhere. - Use your dedicated Genesys Cloud business phone number to make and receive calls. - Keep your business and personal phones separate. - Make and receive calls using Wi-Fi, even in areas with poor cellular coverage. - Search for people and groups in your organization and personal contacts. - View your call history and return missed calls. - Check your inbox to review your voicemails, recordings and faxes.

About

TestSmarter DME V2

This application facilitates testing services for medical professionals and hospitals, including pulse oximetry and home sleep testing. It is designed for suppliers managing test orders and downloading data from specific devices within a designated system.

Highlights
  • Pulse Oximetry Testing
  • Home Sleep Testing
  • Oxygen Certifications
  • DME Order Management
  • SpO2 Device Data Download
Features
Read full description

Providing a suite of testing services for DMEs, HMEs, doctors, and hospitals such as Pulse Oximetry Testing, Home Sleep Testing, and Oxygen Certifications. This version of the app is intended for customers who have transitioned to the Version 2 of the TestSmarter order management system. DISCLAIMER: This app is not intended for consumer use. Its intended use is for Durable Medical Equipment suppliers that need to download pulse oximetry data from Contec SpO2 devices and manage their pulse oximetry test orders within the TestSmarter system. Consumers should seek a doctor’s advice instead of using this app and before making any medical decisions.

Screenshots

Genesys Cloud Associate4 screens
TestSmarter DME V24 screens

Verdict

The call

The clearest difference is rating: TestSmarter DME V2 at 5.0 against Genesys Cloud Associate's 4.4. TestSmarter DME V2 also leads on iOS requirement (13.0 vs 16.0). Genesys Cloud Associate's advantage is ratings volume (400 vs 3) and update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

TestSmarter DME V2 holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Genesys Cloud Associate has 400 ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

Genesys Cloud Associate ships an update every 3 weeks, TestSmarter DME V2 every 2 months. The most recent releases landed on October 13, 2026 and September 16, 2026 respectively.

Scorecard4 real differences · 6 level
Genesys Cloud Associate versus TestSmarter DME V2: the parameters behind the verdict, then further details
ParameterGenesys Cloud AssociateTestSmarter DME V2
PriceFreeFree
Rating4.4 (400 ratings)5.0 (3 ratings) — better
Positive reviews6.7% of reviews—
Number of ratings400 — better3
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.013.0 — better
Further details — not scored
Size29 MB51 MB
Age rating4+4+
DeveloperGenesys Telecommunications Labs, IncTestSmarter Inc

Customer experience

Genesys Cloud Associate

All ratings400 ratings
Positive84.8%
Neutral3.0%
Negative12.3%
Written reviews15 reviews
Positive6.7%
Neutral20.0%
Negative73.3%

TestSmarter DME V2

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Genesys Cloud Associate

No in-app purchases

None

TestSmarter DME V2

No in-app purchases

Questions

Is Genesys Cloud Associate free?
Genesys Cloud Associate is free to download, with no in-app purchases.
Is TestSmarter DME V2 free?
TestSmarter DME V2 is free to download, with no in-app purchases.
Which has better reviews, Genesys Cloud Associate or TestSmarter DME V2?
TestSmarter DME V2 is rated higher. Genesys Cloud Associate averages 4.4 out of 5 from 400 ratings, while TestSmarter DME V2 averages 5.0 from 3 ratings.
Do Genesys Cloud Associate or TestSmarter DME V2 have ads?
Neither Genesys Cloud Associate nor TestSmarter DME V2 shows ads.
Which is updated more often, Genesys Cloud Associate or TestSmarter DME V2?
Genesys Cloud Associate ships an update every 3 weeks, and TestSmarter DME V2 every 2 months. Most recently, Genesys Cloud Associate was updated on October 13, 2026 and TestSmarter DME V2 on September 16, 2026.

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