OurSupport vs Venture Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OurSupport
Connect with skilled IT professionals for onsite or remote technical support. Log tickets, use AI chat for instant help, and collaborate in real-time via messaging or voice calls. Offers transparent pricing and subscription plans for unlimited support.
- Ticket logging and management
- Self-help AI chat
- Real-time collaboration
- Voice calling
- Transparent pricing
- Onsite and remote support options
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OurSupport is your go-to IT support platform, connecting customers with skilled engineers for fast, efficient resolutions to technical issues - at home, work, or remotely. For customers: • Ticket logging & management: create and track support tickets with detailed issue descriptions. • Self-help AI chat: resolve common IT issues instantly in the app, no waiting required. • Real-time collaboration: in-app messaging and file sharing to send screens, logs, or documents. • Voice calling: jump into a direct call from any active ticket for urgent problems where text isn't enough. • Transparent workflow: control costs with clear pricing and live progress updates. • Onsite or remote: get help wherever you are, with local technicians ready to assist. • Subscriptions: unlimited IT support across up to 5 devices on one plan - ideal for households and teams. For IT professionals: • Earn on your terms: accept jobs, set your availability, and get paid for onsite and remote work. • Brokers: invite engineers, set their rates, and earn commission on every job. Designed for time-sensitive IT needs, OurSupport enables quicker resolutions through real-time interaction. Download now for reliable tech help at your fingertips!
Venture Support
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Our EPoS support app for all customer to use. Check our handy reference manuals and submit a ticket directly to our support team!
Screenshots
Verdict
The clearest difference is update cadence: OurSupport at every 2 months against Venture Support's every 38 months. Venture Support's advantage is iOS requirement (11.0 vs 13.2). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OurSupport ships an update every 2 months, Venture Support every 38 months. Both last shipped on November 3, 2026.
| Parameter | OurSupport | Venture Support |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | — |
| Number of ratings | 1 — better | — |
| Update frequency | Every 2 months — better | Every 38 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.2 | 11.0 — better |
| Further details — not scored | ||
| Size | 72 MB | 30 MB |
| Age rating | 4+ | 4+ |
| Developer | Tsolnetworks Connect Europe, SA | Zappter AG |
In-app purchases
OurSupport
No in-app purchases
Venture Support
No in-app purchases
Questions
Is OurSupport free?
Is Venture Support free?
Do OurSupport or Venture Support have ads?
Which is updated more often, OurSupport or Venture Support?
Other comparisons
