OurSupport vs Private Recorder & Transcribe
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OurSupport
Connect with skilled IT professionals for onsite or remote technical support. Log tickets, use AI chat for instant help, and collaborate in real-time via messaging or voice calls. Offers transparent pricing and subscription plans for unlimited support.
- Ticket logging and management
- Self-help AI chat
- Real-time collaboration
- Voice calling
- Transparent pricing
- Onsite and remote support options
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OurSupport is your go-to IT support platform, connecting customers with skilled engineers for fast, efficient resolutions to technical issues - at home, work, or remotely. For customers: • Ticket logging & management: create and track support tickets with detailed issue descriptions. • Self-help AI chat: resolve common IT issues instantly in the app, no waiting required. • Real-time collaboration: in-app messaging and file sharing to send screens, logs, or documents. • Voice calling: jump into a direct call from any active ticket for urgent problems where text isn't enough. • Transparent workflow: control costs with clear pricing and live progress updates. • Onsite or remote: get help wherever you are, with local technicians ready to assist. • Subscriptions: unlimited IT support across up to 5 devices on one plan - ideal for households and teams. For IT professionals: • Earn on your terms: accept jobs, set your availability, and get paid for onsite and remote work. • Brokers: invite engineers, set their rates, and earn commission on every job. Designed for time-sensitive IT needs, OurSupport enables quicker resolutions through real-time interaction. Download now for reliable tech help at your fingertips!
Private Recorder & Transcribe
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Private Recorder & Transcribe is a voice recorder and transcript editor that works entirely on your device — no account, no internet connection, and no cloud upload, ever. Tap record, and your audio is saved straight to your phone. A private, on-device transcript is generated automatically using on-device speech recognition, so your conversations and notes never leave your hands. WHY ON-DEVICE MATTERS Most transcription apps send your audio to a server. This one doesn't. There's no account to create, no server to trust, and no internet connection required to record or transcribe. Everything happens locally on your iPhone. FEATURES • One-tap recording with a live waveform • Automatic on-device transcription after every recording • Tap any word in the transcript to jump playback to that moment • Edit transcripts directly, with automatic titles, summaries, and tags • Search your entire library of recordings and transcripts • Export to TXT, Markdown, SRT, or PDF • Export the original audio file • Delete recordings anytime, right from your device FREE TO START • 3 free transcripts • Up to 5 minutes per recording UNLOCK PRO A single one-time purchase removes all limits: • Unlimited recordings, no time cap • All export formats: Markdown, SRT, PDF, and audio file export • Smart local titles, summaries, and tags No subscription. No recurring charges. Pay once, own it. YOUR PRIVACY, BY DESIGN No analytics. No tracking. No third-party servers. Your recordings and transcripts stay in this app, on this device, under your control.
Screenshots
Verdict
The clearest difference is in-app purchases: OurSupport at none against Private Recorder & Transcribe's 1. OurSupport also leads on iOS requirement (13.2 vs 17.0). On price, update cadence, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Private Recorder & Transcribe sells 1 one-off in-app purchase. OurSupport asks for nothing beyond the download.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 3, 2026 and November 5, 2026 respectively.
| Parameter | OurSupport | Private Recorder & Transcribe |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | — |
| Number of ratings | 1 — better | — |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 13.2 — better | 17.0 |
| Further details — not scored | ||
| Size | 72 MB | 146 MB |
| Age rating | 4+ | 4+ |
| Developer | Tsolnetworks Connect Europe, SA | Lav Chaudhary |
In-app purchases
OurSupport
No in-app purchases
Private Recorder & Transcribe
- Pro Unlock$8.99
Questions
Is OurSupport free?
Is Private Recorder & Transcribe free?
Do OurSupport or Private Recorder & Transcribe have ads?
Which is updated more often, OurSupport or Private Recorder & Transcribe?
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