Comparison

WATI vs Telecrm

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

WATI

Manage customer support and launch marketing campaigns on WhatsApp for your business. This solution offers a shared team inbox, broadcast management, and quick reply features to enhance efficiency and engagement.

Highlights
  • Shared Team Inbox
  • WhatsApp Broadcast Management
  • WhatsApp Marketing Campaigns
  • Quick Reply Functionality
  • Contact Management
  • Mobile Access to WATI Account
Features
Read full description

WhatsApp Business marketing & engagement solution for SMBs & enterprises! Scale your business on WhatsApp using WATI. WATI mobile app lets you access your WATI account on mobile devices. Enable customer support & launch WhatsApp marketing campaigns on the go. Requirements- - WATI account to access WhatsApp Business API features. How to get started with WATI App- Install the WATI mobile app & enter your login credentials along with the company dashboard domain provided by WATI. FEATURES: 1. Shared Team Inbox Get multi-login support for WhatsApp Business with complete team inbox functionalities. 2. WhatsApp Broadcast Manage and monitor WhatsApp Business broadcasts directly from the WATI App. 3. WhatsApp Marketing Monitor the performance of personalized WhatsApp broadcast campaigns sent to up to 100k recipients in a single click. 4. Quick Reply Quickly create & organize quick replies to boost the efficiency of the chat agents. 5. Contact Management Manage your WhatsApp contacts with filters, attributes & tags. Leverage the power of engagement on WhatsApp & scale your business. Setup your WhatsApp Business account with WATI. WATI is a Product of Clare.AI Limited and we're official business partners of WhatsApp Business APIs.

About

Telecrm

Streamline sales and automate calling with this mobile CRM. Features include bulk lead upload, auto-dialer, call tracking, and WhatsApp marketing tools. Integrates with over 30 platforms.

Highlights
  • Bulk lead upload from Excel
  • Automated lead distribution
  • Auto Dialer for efficiency
  • Call recording and tracking
  • WhatsApp marketing tools
  • Integration with 30+ platforms
  • Workflow automation
Features
Read full description

telecrm is a smart telecalling software and mobile CRM used by 1000+ enterprises like you to streamline and automate their sales and calling process. With Telecrm, you can: - Bulk upload excel sheets to add thousands of leads to CRM in one go - Auto distribute leads based on condition with the right permissions - Save time and eliminate manual work with Auto Dialer. - Maintain high standard and quality with call recordings and tracking - Eliminate missed followups with easy 1-click auto call reminders - Monitor work progress on each funnel/calling list - Identify the time wasters with the actual time spent on the calls report - Track team members' work in real time with hour-by hour report chart - Download and share excel reports with stakeholders not using CRM. - Find source of lead leakage with lead pipeline analysis - Automate the repetitive work with workflows. - Send messages at the fixed time using 'schedules'. - Enagage leads 24/7 with whatsapp chatbot. - Be at the back of your prospects' mind with whatsapp drip marketing. - Create and assign tasks for your team in a central dashboard. With Telecrm's WhatsApp marketing solution: - Send bulk WhatsApp messages without number banning issue. - Manage conversations with rich-media options and pre-approved WhatsApp templates. - Send quick replies with button and list messages. - Respond to queries in Shared team inbox with one whatsapp API number. Integrate seamlessly with 30+ platforms like: Facebook/Instagram Google Ads WhatsApp Google Sheets Justdial Razorpay Website CallerDesk IVR MCUBE(IVR), MagicBricks, 99acres, Olx, WooCommerce, WordPress, Pabbly, Sulekha, Shiksha, [Housing.com](http://housing.com/), Shopify, Jotform, TypeForm, Maqsam(IVR), IndiaMart Want to integrate with any other platform? Do it seamlessly with our Custom API Integration As Amit Jha from Stage says- "Ye [telecrm] sales ka sankatmochan hai!". So are you ready to automate and steamline your sales process? Download now and TRY FOR FREE.

Screenshots

WATI4 screens
Telecrm4 screens

Verdict

The call

The clearest difference is review sentiment: WATI at 38% against Telecrm's 20%. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

WATI ships an update every 10 days, Telecrm every 2 weeks. The most recent releases landed on September 3, 2026 and September 14, 2026 respectively.

Scorecard1 real difference · 9 level
WATI versus Telecrm: the parameters behind the verdict, then further details
ParameterWATITelecrm
PriceFreeFree
Rating3.7 (21 ratings) — better—
Positive reviews38.2% of reviews — better20.0% of reviews
Number of ratings21 — better—
Update frequencyEvery 10 days — betterEvery 2 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.014.0 — better
Further details — not scored
Size162 MB99 MB
Age rating4+4+
DeveloperClare.AI limitedFLAMON CLOUDTECH PRIVATE LIMITED

Customer experience

WATI

All ratings21 ratings
Positive66.7%
Neutral0.0%
Negative33.3%
Written reviews55 reviews
Positive38.2%
Neutral3.6%
Negative58.2%

Telecrm

Written reviews5 reviews
Positive20.0%
Neutral0.0%
Negative80.0%

In-app purchases

None

WATI

No in-app purchases

None

Telecrm

No in-app purchases

Questions

Is WATI free?
WATI is free to download, with no in-app purchases.
Is Telecrm free?
Telecrm is free to download, with no in-app purchases.
Do WATI or Telecrm have ads?
Neither WATI nor Telecrm shows ads.
Which is updated more often, WATI or Telecrm?
WATI ships an update every 10 days, and Telecrm every 2 weeks. Most recently, WATI was updated on September 3, 2026 and Telecrm on September 14, 2026.

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