WATI vs Interakt
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
WATI
Manage customer support and launch marketing campaigns on WhatsApp for your business. This solution offers a shared team inbox, broadcast management, and quick reply features to enhance efficiency and engagement.
- Shared Team Inbox
- WhatsApp Broadcast Management
- WhatsApp Marketing Campaigns
- Quick Reply Functionality
- Contact Management
- Mobile Access to WATI Account
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WhatsApp Business marketing & engagement solution for SMBs & enterprises! Scale your business on WhatsApp using WATI. WATI mobile app lets you access your WATI account on mobile devices. Enable customer support & launch WhatsApp marketing campaigns on the go. Requirements- - WATI account to access WhatsApp Business API features. How to get started with WATI App- Install the WATI mobile app & enter your login credentials along with the company dashboard domain provided by WATI. FEATURES: 1. Shared Team Inbox Get multi-login support for WhatsApp Business with complete team inbox functionalities. 2. WhatsApp Broadcast Manage and monitor WhatsApp Business broadcasts directly from the WATI App. 3. WhatsApp Marketing Monitor the performance of personalized WhatsApp broadcast campaigns sent to up to 100k recipients in a single click. 4. Quick Reply Quickly create & organize quick replies to boost the efficiency of the chat agents. 5. Contact Management Manage your WhatsApp contacts with filters, attributes & tags. Leverage the power of engagement on WhatsApp & scale your business. Setup your WhatsApp Business account with WATI. WATI is a Product of Clare.AI Limited and we're official business partners of WhatsApp Business APIs.
Interakt
This app provides a shared team inbox for managing customer conversations on WhatsApp. It allows multiple agents to respond to queries from a single WhatsApp number, ensuring no message is missed and improving team collaboration for business growth.
- Shared team inbox for WhatsApp
- Multi-agent support
- Unified dashboard for all conversations
- Assign and reassign chats
- Instant replies with rich media
- Customer conversation management
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Grow your business on WhatsApp with interakt Designed to help your businesses scale-up on WhatsApp, interakt is an all-in-one WhatsApp business tool that offers rich capabilities like a Shared Team Inbox, the multi-agent support tool for WhatsApp. 100+ fast-growing companies in India trust interakt with all their WhatsApp Business needs. Shared Team Inbox With one inbox to manage all your customer conversations on WhatsApp - send instant replies and never miss out on a message again. - One inbox for all A unified dashboard that lets multiple agents respond to queries via one WhatsApp number. - Get your team on board Add multiple teammates and simply assign or reassign chats to them to manage conversations better. - Reply instantly with an easy-to-use composer Master conversations with rich-media options, quick replies and more. - Manage conversations better with an intuitive inbox Get the full picture of your customer while talking to them with interakt’s smart cards. Connect with over 2 billion users on WhatsApp today! Sign up on interakt now to get WhatsApp Business API access and manage business processes easily on WhatsApp.
Screenshots
Verdict
WATI and Interakt both sit at 3.7 stars, but that hides the real split: 38% of WATI's written reviews are positive against 18% of Interakt's. Interakt's advantage is iOS requirement (13.0 vs 15.0). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Interakt holds the better App Store score, 3.9 against 3.7. Both are backed by a comparable volume of ratings — 21 and 17 respectively. Written reviews complicate that: 38% of WATI's written reviews are positive against 18% of Interakt's, so the app with the better star average is not the one people write more warmly about.
WATI ships an update every 10 days, Interakt every 2 weeks. The most recent releases landed on September 3, 2026 and September 21, 2026 respectively.
| Parameter | WATI | Interakt |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (21 ratings) | 3.9 (17 ratings) — better |
| Positive reviews | 38.2% of reviews — better | 17.5% of reviews |
| Number of ratings | 21 — better | 17 |
| Update frequency | Every 10 days — better | Every 2 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 162 MB | 73 MB |
| Age rating | 4+ | 4+ |
| Developer | Clare.AI limited | Jio Haptik Technologies Limited |
Customer experience
WATI
Interakt
In-app purchases
WATI
No in-app purchases
Interakt
No in-app purchases
