Interakt

Interakt

Shared Team Inbox for WhatsApp

17 ratings
59 reviews
Free

Details

Released
October 11, 2021
Updated
October 22, 2026

Features

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About

This app provides a shared team inbox for managing customer conversations on WhatsApp. It allows multiple agents to respond to queries from a single WhatsApp number, ensuring no message is missed and improving team collaboration for business growth.

✓Shared team inbox for WhatsApp
✓Multi-agent support
✓Unified dashboard for all conversations
✓Assign and reassign chats
✓Instant replies with rich media
✓Customer conversation management
Show original description
+1

What's New in Interakt

1.49.9

October 22, 2026

Campaign enhancements and minor improvements

User reviews

Sound notifications

Please sort out the sound notifications on IOS app

My review

I just have one issue, i want the labels feature to be functioning as i want, if i can add myself then i should be able to remove it also, instead of going to dashboard and removing it via admin

Lagging

Always getting me out of my account with no reason so every time I have to sign in again!

Buggy

Pricing and all is good. But there are Server issues, app down most of the times. Tired of waiting for them to resolve but still no move from their side.

Updated to 1star now.
Still the app is buggy, doesn’t open most of the time. Hangs up on the startup screen. It’s high time now for interakt to make their app good. It’s high time. They have been in the industry for long now and are no more a startup. We expect the best from you.

Update

Still the app is buggy and has loading issues.
Seriously considering to change the WSP
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Support system is not good

Technical Team is not providing better services

Developer apps

FAQ

What does this app do?

This app offers a shared team inbox specifically designed for WhatsApp Business. It allows multiple agents to manage all customer conversations from a single WhatsApp number, ensuring timely responses and better team collaboration.

What are the key features of this app?

Key features include a unified inbox for all WhatsApp conversations, multi-agent support, the ability to assign and reassign chats to team members, instant replies with rich media options, and smart cards for a full customer view during conversations.

How much does this app cost?

Based on the provided information, the app is available for free. It does not mention any in-app purchases or subscription fees.

Who is this app designed for?

This app is designed for businesses, particularly fast-growing companies, that want to scale their operations and customer engagement on WhatsApp by providing a centralized and collaborative communication tool for their teams.

How does this app help manage customer conversations?

It provides a unified inbox where all customer messages from WhatsApp are consolidated. This allows multiple agents to view, respond to, and manage conversations efficiently, ensuring no customer query is missed and improving response times.