Interakt vs DelightChat
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Interakt
This app provides a shared team inbox for managing customer conversations on WhatsApp. It allows multiple agents to respond to queries from a single WhatsApp number, ensuring no message is missed and improving team collaboration for business growth.
- Shared team inbox for WhatsApp
- Multi-agent support
- Unified dashboard for all conversations
- Assign and reassign chats
- Instant replies with rich media
- Customer conversation management
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Grow your business on WhatsApp with interakt Designed to help your businesses scale-up on WhatsApp, interakt is an all-in-one WhatsApp business tool that offers rich capabilities like a Shared Team Inbox, the multi-agent support tool for WhatsApp. 100+ fast-growing companies in India trust interakt with all their WhatsApp Business needs. Shared Team Inbox With one inbox to manage all your customer conversations on WhatsApp - send instant replies and never miss out on a message again. - One inbox for all A unified dashboard that lets multiple agents respond to queries via one WhatsApp number. - Get your team on board Add multiple teammates and simply assign or reassign chats to them to manage conversations better. - Reply instantly with an easy-to-use composer Master conversations with rich-media options, quick replies and more. - Manage conversations better with an intuitive inbox Get the full picture of your customer while talking to them with interakt’s smart cards. Connect with over 2 billion users on WhatsApp today! Sign up on interakt now to get WhatsApp Business API access and manage business processes easily on WhatsApp.
DelightChat
Streamline customer service by unifying WhatsApp, Instagram, Facebook, and email inquiries into a single dashboard. Access Shopify order data and collaborate with your team to resolve customer issues efficiently.
- Unified inbox for multiple channels
- Team collaboration tools
- Shopify order data integration
- Pre-written reply templates (macros)
- Centralized customer query management
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Grow your brand with delightful customer service using DelightChat (Delight Chat). Reply to customers across WhatsApp, Instagram, Facebook & Emails, view order data from Shopify, and collaborate with your team on customer issues. All from one dashboard. Say hello to DelightChat, a ridiculously easy-to-use customer service tool tailor-made for eCommerce brands with powerful features. Never miss a customer query across any channel Connect all your customer support channels to DelightChat and respond to customers from the same screen. Easily collaborate with your team Leave private notes, assign relevant customer queries and more and make team collaboration seamless. Easily access order data from Shopify DelightChat can match an incoming customer query to your Shopify customer database and show customer & order details on the dashboard! Reply swiftly using macros DelightChat’s Fast Reply (aka macros) allows you to create pre-made templates to common queries so that you can answer them in 2-clicks. We love feedback and our team reads every support ticket. If you wish to see a feature on the app, feel free to let us know!
Screenshots
Verdict
The clearest difference is rating: DelightChat at 5.0 against Interakt's 3.9. DelightChat also leads on review sentiment (57% vs 18%). Interakt's advantage is ratings volume (17 vs 1) and iOS requirement (13.0 vs 15.1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DelightChat holds the better App Store score, 5.0 against 3.9. That said, the two scores are not equally well evidenced: Interakt has 17 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 18% of Interakt's written reviews are positive against 57% of DelightChat's.
Interakt ships an update every 2 weeks, DelightChat fortnightly. The most recent releases landed on September 21, 2026 and September 18, 2026 respectively.
| Parameter | Interakt | DelightChat |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (17 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 17.5% of reviews | 57.1% of reviews — better |
| Number of ratings | 17 — better | 1 |
| Update frequency | Every 2 weeks — better | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 73 MB | 40 MB |
| Age rating | 4+ | 4+ |
| Developer | Jio Haptik Technologies Limited | Saasberry Apps, Inc. |
Customer experience
Interakt
DelightChat
In-app purchases
Interakt
No in-app purchases
DelightChat
No in-app purchases
