Interakt User Reviews

Interakt
Interakt
JIO HAPTIK TECHNOLOGIES LIMITED

Top reviews

Lagging

Always getting me out of my account with no reason so every time I have to sign in again!

Buggy

Pricing and all is good. But there are Server issues, app down most of the times. Tired of waiting for them to resolve but still no move from their side.

Updated to 1star now.
Still the app is buggy, doesn’t open most of the time. Hangs up on the startup screen. It’s high time now for interakt to make their app good. It’s high time. They have been in the industry for long now and are no more a startup. We expect the best from you.

Update

Still the app is buggy and has loading issues.
Seriously considering to change the WSP
Show more

Support system is not good

Technical Team is not providing better services

Worst app and support team

Purchased subscription but unable to send messages as I’m not able to deposit money in wallet. The Interakt team never replied till 7 days and then said that since their team member has left they don’t have anyone to help you with his query.

Worst update

The new update is the worst please make it like it was before as soon as possible

Extremely Disappointed with Interakt

Our experience with Interakt has been very poor. During the trial period, their customer support team was extremely active and responsive. However, once the subscription was paid, their support completely disappeared. Repeated queries and tickets go unanswered, and there is no proper assistance for any technical or account-related issues.

It feels very unprofessional and misleading — they promise full support before payment, but after subscribing, you’re left without help. Highly disappointed with their service approach. I would strongly advise others to think carefully before purchasing this platform.
Show more

UI/UX

App is not at all friendly. Log Out every day automatically. Chat with Customers are not easy. 12hours chat gets locked and says 24hour time limit. Too many bugs. Photo upload not easy.

Logs out automatically everyday

Have to keep logging in everyday.

Account gets logged out

The account gets logged out if not opened for a while. You usually miss in notifications if this happens

Some usefull automations but needs a huge upgrade.

The interface is very out dated in some respects. The app runs every resource intensive regardless of phone or safari. They have amazing automations but interface needs a upgrade so it’s more user friendly. Customer service is okay, it takes time to get issues resolved though.

Need a lot of improvement

The app keeps logging me out. It’s very slow most of the time I have to refresh in order to able to send a message to a customer. Also, I’m not able to send voice notes.

Cheaters

Trust me dont Go with this i had faced many issues , if one feature works other wont work and they take more time and then at last your Subscription End and waste of money

App crash

App crashes all of a sudden and cant even login. It keeps crashing.

App issues

Too many issues with this app

Customer support is zero

Hi my name is navpreet Singh and I have just bought the Instagram package of Interact. But there is no customer support from Interact. It has been seven days now and no one has called me. Even if I call the customer care, they have told me to mail them but no response has come till now and I have not received a refund. Very bad experience.
Show more

After update issue

As the app updates we have to login again - and some times we have to remove and reinstall the app to login

Problem with the app

There is a problem or bug in the app …after sometime of log in …the screen goes blank and will not allow to anything …we have to uninstall the app and download it again …this is very frustrating…

Bad app

Keeps getting updated every week. Login is always a challenge. If you don’t update, the app won’t launch. Many a times your messages will also not get delivered to the prospect.
General stability is 👎

App stopped working after two time use

I have downloaded this app twice, every-time tried to open it got stuck in loading page for more than 5-10 mins. The app never opens. Please fix this issue

Bad experience in iOS

The app used to take lot of time to start earlier and now it is not opening itself. Just the starting page is shown with green background and Interakt logo.