WATI vs ZendBird
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
WATI
Manage customer support and launch marketing campaigns on WhatsApp for your business. This solution offers a shared team inbox, broadcast management, and quick reply features to enhance efficiency and engagement.
- Shared Team Inbox
- WhatsApp Broadcast Management
- WhatsApp Marketing Campaigns
- Quick Reply Functionality
- Contact Management
- Mobile Access to WATI Account
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WhatsApp Business marketing & engagement solution for SMBs & enterprises! Scale your business on WhatsApp using WATI. WATI mobile app lets you access your WATI account on mobile devices. Enable customer support & launch WhatsApp marketing campaigns on the go. Requirements- - WATI account to access WhatsApp Business API features. How to get started with WATI App- Install the WATI mobile app & enter your login credentials along with the company dashboard domain provided by WATI. FEATURES: 1. Shared Team Inbox Get multi-login support for WhatsApp Business with complete team inbox functionalities. 2. WhatsApp Broadcast Manage and monitor WhatsApp Business broadcasts directly from the WATI App. 3. WhatsApp Marketing Monitor the performance of personalized WhatsApp broadcast campaigns sent to up to 100k recipients in a single click. 4. Quick Reply Quickly create & organize quick replies to boost the efficiency of the chat agents. 5. Contact Management Manage your WhatsApp contacts with filters, attributes & tags. Leverage the power of engagement on WhatsApp & scale your business. Setup your WhatsApp Business account with WATI. WATI is a Product of Clare.AI Limited and we're official business partners of WhatsApp Business APIs.
ZendBird
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Zendbird: Your Service Management Hub Zendbird gives you complete control over your service experience with our company. Stay connected and manage everything in one convenient place. Secure Access Protect your information with encrypted data storage. User-Friendly Interface Navigate effortlessly with our intuitive design that puts all essential features just a tap away. Download now to experience convenient, hassle-free management of all your services with us!
Screenshots
Verdict
The clearest difference is iOS requirement: ZendBird at 12.0 against WATI's 15.0. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
WATI ships an update every 10 days, ZendBird every 2 weeks. Both last shipped on October 25, 2026.
| Parameter | WATI | ZendBird |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (21 ratings) — better | — |
| Positive reviews | 38.2% of reviews | — |
| Number of ratings | 21 — better | — |
| Update frequency | Every 10 days — better | Every 2 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 163 MB | 43 MB |
| Age rating | 4+ | 4+ |
| Developer | Clare.AI limited | Eduzere technologies pvt ltd |
In-app purchases
WATI
No in-app purchases
ZendBird
No in-app purchases
