PocketBranch vs Mkobo

It is a complete set of business and technological tools with methodology that allows the company to launch a new contact center for their customers. It provides tools that will improve customer service and sales processes. Base functionalities: • Text / audio / video chat with an advisor - ability to make a call between the client and the advisor, • Presenting marketing materials during a conversation – displaying marketing materials during a video call or in the context of a conversation during text chat, • Customer identification - receiving information about logged in customer at the time of connection. It consists of customer data, device data and information about the assumed topic of conversation, • Quick response templates - predefined text phrases(questions and answers) with quick responses for the convenience of the customers, • During call authentication – additional authenticating/authorization the customer in mobile banking app and web during the session, • Sending different types of documents from the advisor to the client, • Displaying current advertisements during the waiting time before the connection.

Mkobobank is a neo-bank providing financial services that is fair, simple, and affordable to the underserved demography which will ultimately help to realise your dreams your. Download the Mkobobank app today Why Mkobobank? - Fairplay - Enjoy our Fairplay promise - say goodbye to those unfair bank charges! You earned the money and you deserve to keep it! - Interest on balances - Earn daily interest on your sitting balance! - Free Transfers - Get 30 Free transfers monthly! Thats 1 per day! - Mkolo - Grow your savings with Mkolo earn great return on your savings. - 0 Charges - NO account maintenance, NO minimum balance! - Bill payments - Pay for airtime, Electricity bill, Internet Data Subscription, etc at no extra cost. - Cash backs - Enjoy cashback on airtime and data subscription How to get started - Download the Mkobobank app - Sign up and create your bank account - Update and complete your profile - Upgrade to tier 2 or 3 by providing the required KYC. Enjoy fairplay banking Mkobobank - “Every Kobo Counts” Security Mkobo takes your security very seriously. We use highly bank-grade encryption to secure your personal data Regulatory Mkobo.bank is owned and managed by Mkobo Microfinance Bank Limited which is fully licensed by the Central Bank of Nigeria (CBN). All Customer deposits are protected by the Nigeria Deposit Insurance Corporation (NDIC). Get in Touch You can always reach us via the following channels: Social media: @mkobobank on Instagram, Twitter, LinkedIn, and Facebook. Email address - help@mkobo.com.ng Website - https://mkobo.bank We’d love to hear from you!